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Hempstead House Hotel

★★★★·9.2/ 10Excellent
·Hotels
Check-in 03:00 PM / out 11:00 AM
Fireplace in lobbyFitness facilitiesFree breakfastHealth clubFull-service spaGardenAll 38 facilities +
Review
Official

Set in 4 acres of beautifully landscaped gardens, Hempstead House is a privately owned and run Victorian country house hotel, spa and restaurant surrounded by glorious Kent countryside. The luxurious ensuite bedrooms are individually designed, and the hotel boasts elegant reception rooms and 3 bar areas. The classical Lakes Restaurant and the contemporary Brasserie offer award-winning food and professional but friendly service. The AquaManda Spa offers relaxation and leisure facilities including 15-metre swimming pool, jacuzzi, steam room, sauna and hydrotherapy pool. Their outdoor plunge pool is open weather permitting between May and October. The fitness studio offers a range of classes, and there's a fully equipped state-of-the-art gym onsite. Why not indulge yourself in a relaxing treatment? De-stress and unwind with a massage, facial, body treatment, manicure, pedicure and more during your stay. Spa facilities are for resident adult guests aged 16 years and over. There are family swimming sessions scheduled on weekends only during term time and daily in school holidays where resident children under 16 years can enjoy the pool facilities. The extensive gardens and terraces make an ideal setting for al fresco aperitifs and dining on summer evenings. In the winter months, guests can enjoy the warmth and comfort of the roaring log fires. Perfectly located for days out, Hempstead House is on the main A2 road near to the cathedral towns of Canterbury and Rochester, and the ports of Dover and Folkestone. Trains from Sittingbourne get you to London in approximately an hour, and towards the Kent coastal destinations of Whitstable, Ramsgate and Margate.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise staff warmth, wedding services, elegant grounds, and breakfast. Complaints focus on room condition/noise, stairs accessibility, and limited dining/spa availability during peak times.

Dimension scores · cross-source

Facilities9.1
Cleanliness9.1
Service9.0
Location9.0
Surroundings9.0
Rooms9.0
Value8.1
PraisedStaff are welcoming and professional · Excellent and abundant breakfast · Beautiful and tranquil grounds · High quality food and dining
ComplaintsSome rooms are dated or small · Spa can be crowded or lack space · Occasional issues with noise or cleanliness details · Strict children's pool hours

KEYIdeal for weddings, families, and spa breaks. Check room accessibility and book dining/spa early during peaks.

FAQ · grounded in hotel data & reviews

serviceHow is the service quality?
With a 9.0 service score from 205 reviews, guests praise the warm, professional staff and excellent event planning, boasting a 99% recommendation rate.
diningAre breakfast and dining options rich?
Free English breakfast and French cuisine at Lakes Restaurant are available (Facilities score 9.1). However, dining and spa bookings may be limited during peak times.
facilityWhat leisure and fitness facilities are available?
Features include a full-service spa, health club, sauna, and seasonal outdoor pool (Facilities score 9.1). Some guests note crowding or maintenance issues during peaks.
businessIs it suitable for weddings or business meetings?
Highly suitable. It offers banquet halls, conference spaces, and wedding services, with event planning highly praised. Environment score is 9.0.
coupleHow is the experience for couples?
102 couple travelers praise the elegant environment and dining. However, some rooms are small or dated; check room conditions if sensitive to noise or space.
familyIs it convenient for families with children?
Pets are allowed, but children's pool hours are strict. While family events are well-planned, many stairs make it less friendly for those with mobility issues or strollers.
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