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InterContinental Xi'an Hi-Tech Zone by IHG

★★★★★·9.1/ 10Excellent
IInterContinental Hotels & Resorts·IHG One Rewards·Hotels
2019 opened · 2023 renovated· 297 rooms· Check-in 02:00 PM / out 02:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageAll 73 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Xian. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Each morning at InterContinental Xi'an Hi-tech Zone By IHG, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience unparalleled comfort as groceries can be brought right to your room at InterContinental Xi'an Hi-tech Zone By IHG through their distinctive delivery assistance. Indulge in the numerous pursuits available at InterContinental Xi'an Hi-tech Zone By IHG. Treat and spoil yourself by stopping at steam room and sauna for a memorable experience. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

InterContinental Xi'an Hi-tech Zone · IHG白金入住报告(2024年12月)

  • 没有达到预期
2024-12-23

2011010842 · 2024-12-23 · Source ↗

InterContinental Xi'an Hi-tech Zone · IHG钻石入住报告(2024年2月)

  • 这家住了好几次,都是淡季。酒店房间的空调不能调冷热。提出来以后第二次住给了套房,还是不能调。
  • 早餐就是国内五星那种正常早餐,选择很多。
  • 前台主动提出下午四点
  • 酒廊很空,晚上早上都没人,就几桌,出品质量相当高。因为是带家里人来住,酒廊经理总共让四个人免费进了酒廊。
2024-04-06

lala · 2024-04-06 · Source ↗

See all 2 reports →
04

Guest scores & sentiment

From 232 guest reviews · multi-source · as of 2026-07-12

Guests praise the elegant decor, spacious rooms, excellent breakfast, and attentive service. Main complaints involve malfunctioning AC causing heat, occasional breakfast quality/service dips, and limited English proficiency among some staff.

Dimension scores · cross-source

Value10.0
Cleanliness9.8
Service9.6
Facilities9.6
Surroundings9.6
Location8.8
PraisedEnthusiastic and professional service · Abundant and delicious breakfast · Convenient location · Modern and elegant decor
ComplaintsUnprofessional sales coordination · Disputes over lost items · Some facility details need optimization · Far from attractions with heavy traffic

KEYIdeal for those valuing service and style. Check AC condition upon booking and dine off-peak for better experience.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to go to the Drum and Bell Towers?
Located in Yanta District, it is a short drive from major attractions like the Drum and Bell Towers. Car hire services are available for seamless exploration.
diningHow is the breakfast? What are the options?
Rated 10/10, breakfast is abundant and delicious with Cantonese, Chinese, and pizza options, including vegetarian and halal choices. Overall highly praised despite occasional service dips.
diningWhat dining facilities are available on-site?
The hotel features an on-site restaurant, coffee shop, and room service, offering diverse menus including Cantonese, Chinese, and pizza, with vegetarian and halal options available.
serviceHow is the level of service at the hotel?
Service scored 9.6/10, with guests praising attentive and professional staff like Angel and Sarah. While rare fluctuations were noted, overall responsiveness remains high.
roomWhat are the room conditions? Any pros or cons?
Rooms are spacious, clean, and elegantly designed with city views and soundproofing. Main drawbacks include occasional AC malfunctions causing heat and device noise in some rooms.
facilityWhat fitness and leisure facilities does the hotel offer?
Facilities include a spacious fitness center (surcharge), heated pool, and personal trainers. Additional amenities cover accessibility, luggage storage, and business services.
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