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Crowne Plaza Queenstown by IHG

★★★★·9.2/ 10Excellent
CCrowne Plaza Hotels & Resorts·IHG One Rewards·Hotels
1974 opened· 139 rooms· Check-in 03:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageAll 65 facilities +
Review
Official

Crowne Plaza Queenstown By IHG offers top-notch services and amenities, ensuring guests experience utmost comfort. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Queenstown becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. At the hotel, utilize the on-site laundromat, dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Crowne Plaza Queenstown By IHG with convenient amenities like room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Crowne Plaza Queenstown By IHG, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. A few accommodations within Crowne Plaza Queenstown By IHG offer unique design elements such as a balcony or terrace. Certain rooms boast in-room amusement features such as television, in-room video streaming and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, a coffee or tea maker and mini bar is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Crowne Plaza Queenstown By IHG. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. At the hotel, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences. Crowne Plaza Queenstown By IHG provides a superb assortment of leisure amenities for guests to enjoy. Delight in the exciting snow pursuits of winter alongside your fellow visitors, and take comfort in how effortlessly ski slopes, ski equipment rentals and ski lessons can be reached. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Crowne Plaza Queenstown · IHG钻石入住报告(2023年5月)

  • 酒店位置绝佳,在机场有1路Bus点对点到酒店,站台就在酒店门口
2023-05-16

****85897 · 2023-05-16 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the prime location, stunning views, and friendly staff. Common complaints include dated facilities, thin walls, low shower pressure, and inconsistent breakfast service during peak times.

Dimension scores · cross-source

Location9.9
Surroundings9.4
Service9.0
Cleanliness8.9
Rooms8.5
Facilities8.4
Value8.1
PraisedStunning lake views and location · Friendly and professional staff · Excellent breakfast buffet · Clean and comfortable rooms
ComplaintsDated facilities · Disappointing room views · Inconvenient shower design · Valet parking fees and policy

KEYIdeal for those prioritizing location and views. Verify room specifics; consider alternatives if sensitive to noise or outdated facilities.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What is nearby?
With a location score of 9.9, it is within walking distance of main attractions and the beach, offering stunning views of Lake Wakatipu.
diningHow is the breakfast? What are the options?
Breakfast has extensive options but service can be slow during peaks. Vegetarian choices may be limited. IHG Diamond+ members get free breakfast.
coupleIs it suitable for couples? How are the views?
Highly recommended for couples. 94 guests praised the stunning lake/mountain views and central location. Rooms often feature balconies with scenic vistas.
familyIs it convenient for families with kids? What facilities are there?
Convenient near tour hubs. Offers family rooms, kid meals, and play areas. However, some families noted dated facilities and occasional mold or drainage issues.
businessIs it convenient for business travel? Are there meeting rooms?
While no meeting rooms are listed, it offers business services like fax/copying, tour desk, and express check-in/out. Free WiFi supports basic work needs.
roomHow are the room facilities and service quality?
Service scores 9.0 with friendly staff. Room facilities score 8.4, but some guests noted poor soundproofing, low shower pressure, and dated amenities.
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