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Felicity Hotel Shenzhen

★★★★·8.1/ 10Recommended
·Hotels
1990 opened · 2003 renovated· 155 rooms· Check-in 2:00 PM / out 12:00 PM
Meeting roomsFitness facilitiesHealth or beauty spa nearby24-hour front deskGardenLuggage storageAll 31 facilities +
Review
Official

At Felicity Hotel Shenzhen, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Desire to unwind? Make the most of your visit at Felicity Hotel Shenzhen with accessible amenities such as daily housekeeping. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Felicity Hotel Shenzhen. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator and mini bar. Felicity Hotel Shenzhen offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Felicity Hotel Shenzhen, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At Felicity Hotel Shenzhen, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage, salon and spa for ultimate relaxation.

04

Guest scores & sentiment

From 504 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location near Luohu Port and Metro, with good views from higher floors and responsive staff. Main complaints involve dated facilities, ongoing renovations, and a messy pedestrian bridge. It offers decent value for transit or short business stays.

Dimension scores · cross-source

Surroundings8.4
Location8.3
Cleanliness8.0
Service7.9
Value7.8
Facilities7.6
Rooms7.4
+ PraisedExcellent location near border/station · High cost-performance ratio · Spacious and clean rooms · Fast check-in/out process
- ComplaintsAging facilities · Musty/unpleasant odors in some rooms · Poor soundproofing · Limited dining options nearby

KEYSuitable for frequent HK-Shenzhen travelers. Book high floors for views/noise reduction. Expect dated decor.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located near transport hubs?+
Yes, it has an excellent location (score 8.3). It is near Luohu Port and the metro, making it very convenient for transit and business travelers.
businessIs it suitable for business trips? Are there meeting facilities?+
Highly recommended. It features a conference center, six meeting rooms, and free wired/wireless internet, praised by business guests for efficiency.
diningIs breakfast included? What dining options are available?+
Breakfast is available at a surcharge (buffet). There are two restaurants, a cafe, and a bar, though quality varies according to reviews.
facilityWhat recreational and fitness facilities are available?+
It offers a seasonal outdoor pool, sauna, and fitness center. However, some guests reported broken gym equipment, so check status upon arrival.
roomHow are the rooms? Are there issues with odors or aging facilities?+
Rooms are spacious but dated (score 7.4). Some guests reported odors, AC failures, or poor WiFi, so those sensitive to facility condition should be cautious.
policyWhat are the check-in/out times? Are pets or children allowed?+
Check-in is at 14:00 and check-out at 12:00. The policy states that pets and children are not allowed.
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