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Hotel Universo

8.4/ 10Recommended
·Hotels
📍Jr. Grau 101 · Ayacucho ↗
Offsite parking discounted rates availableFamily roomsLuggage storageSafety deposit boxFax/photocopyingIroning serviceAll 53 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the prime location near transit/university and friendly staff. Breakfast is highly rated. Common complaints include small bathrooms, missing amenities like fridges, dated facilities, and street noise.

Dimension scores · cross-source

Service9.1
Cleanliness8.7
Location8.6
Wi-Fi8.5
Rooms8.5
Value8.5
Facilities8.2
＋ PraisedHighly praised breakfast · Convenient location near public transport · Friendly and professional staff · Generally clean rooms
－ ComplaintsSome facilities are dated or need maintenance · Unmanned late-night reception · Unstable hot water in some rooms · Bathroom cleaning sometimes superficial

KEYIdeal for students/business travelers valuing transit and breakfast. Not recommended for noise-sensitive guests due to street noise and small bathrooms.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is it convenient?＋
Located just 100m from the main square with nearby dining and transit. Guests praise the prime location and easy access to universities and transport hubs.
diningHow is the breakfast? Is there a restaurant?＋
Complimentary daily breakfast is highly rated. A coffee shop is on-site, and room service is available for food delivery.
serviceIs the staff friendly?＋
Yes, staff are praised for being friendly and professional. 24-hour front desk, concierge, and tour desk services are available.
roomAre rooms well-equipped? Is there a fridge?＋
Rooms have private bathrooms, toiletries, and cable TV, and are clean. However, some lack fridges or full-length mirrors, and facilities may be dated.
pros_consWhat are the main pros and cons?＋
Pros: Prime location, friendly staff, good breakfast, clean rooms. Cons: Small bathrooms, street noise, and some dated or missing amenities like fridges.
policyWhat are the check-in and check-out times?＋
Check-in is at 13:00 and check-out at 12:00. Private check-in/out and 24-hour front desk are available for convenience.
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