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Residence Inn by Marriott Richmond West End

★★★·7.7/ 10Good
RResidence Inn by Marriott·Marriott Bonvoy·Hotels
Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 55 facilities +
Review
Property information · Agoda

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with express check-in or check-out and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the laundromat and dry cleaning service ensures your preferred travel garments remain clean and accessible. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. In select rooms, the hotel offers visitors access to instant tea. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Residence Inn by Marriott Richmond West End. Experience unparalleled comfort as groceries can be brought right to your room at Residence Inn by Marriott Richmond West End through their distinctive delivery assistance. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

Marriott Bonvoy · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastNot included
Lounge accessConditions apply

Lounge access at select properties

Late checkoutConditions apply

延迟至14:00退房 · until 14:00

Welcome giftConditions apply

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 125 guest reviews · multi-source · as of 2026-07-19

Guests praise the apartment-style layout, spacious kitchens, and friendly staff, with good breakfast reviews. However, facilities are aging, featuring noisy AC, worn carpets, odors, pests, and maintenance issues like unstable stairs.

Dimension scores · cross-source

Service8.1
Cleanliness7.8
Location7.8
Facilities7.6
Surroundings7.6
Value7.6
+ PraisedFriendly and professional staff · Excellent breakfast · Spacious rooms with kitchens · Generally clean
- ComplaintsAging facilities needing renovation · Poor maintenance in some areas · Issues with pests or mold · Odors in some rooms

KEYSuitable for families or long stays valuing space/service. Avoid if sensitive to age/maintenance; inspect room condition upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?+
Located in West Richmond, within 3 miles of Willow Lawn Shopping and the university. Nearby dining and attractions make it convenient for travel.
diningHow is the breakfast? Is it included?+
Guests highly rate the extensive and satisfying complimentary hot breakfast buffet, a major highlight for families and business travelers.
familyIs this hotel suitable for families with children?+
Highly suitable. It allows pets, offers family rooms, and features spacious apartment-style layouts with kitchens. Guests praise the clean, roomy accommodations and friendly staff.
businessIs it convenient for business travelers? What are the facilities?+
Spacious apartment-style rooms suit long stays. While some report WiFi issues, the high service score (8.1), laundry services, and 24-hour security support business needs.
coupleHow is the experience for couples? Is the room soundproof?+
Rooms are spacious and apartment-like, great for relaxing. However, note that some guests report noisy air conditioning and poor soundproofing, so inquire about quieter floors.
roomWhat are the room features? Good for long stays?+
Modern rooms feature large kitchens, ideal for long stays and self-catering. While some have worn carpets or odors, the spacious layout and cleanliness score (7.8) ensure basic comfort.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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