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DOM Boutique Hotel

★★★★·9.3/ 10Excellent
·Hotels
2019 opened· 37 rooms· Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 63 facilities +
Review
Property information · Agoda

DOM Boutique Hotel provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Crete Island. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. Repeatedly enjoy your best-loved attire with the aid of the laundry service available at DOM Boutique Hotel. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At DOM Boutique Hotel, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, instant coffee and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at DOM Boutique Hotel. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 447 guest reviews · multi-source · as of 2026-07-06

Guests praise the central location, friendly staff, and excellent breakfast. Rooms are modern and clean. Main complaints include small room sizes, quirky bathroom designs affecting privacy, and unstable Wi-Fi.

Dimension scores · cross-source

Location10.0
Service9.1
Cleanliness9.0
Value9.0
Facilities8.8
Surroundings8.8
+ PraisedExcellent location · High-quality breakfast · Modern and clean facilities · Friendly service
- ComplaintsComplex light controls · Inconsistent breakfast variety/quality · Average soundproofing · Unexpected taxes

KEYIdeal for those valuing location and service. Book suites for more space; note bathroom design and Wi-Fi stability.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?+
Located in the heart of Heraklio Town with a perfect 10.0 location score. It is within walking distance of the Heraklion Archaeological Museum and Venetian Walls, and close to Amoudara Beach.
diningHow is the breakfast? Is it included?+
Breakfast is highly praised by guests for being rich and delicious, contributing to the high overall satisfaction. It is considered a major pro of the hotel.
roomAre the rooms modern? What are the main pros and cons?+
Rooms are modern and clean with AC, flat-screen TV, and coffee machines. Pros include cleanliness; cons involve small sizes in some rooms, quirky bathroom designs affecting privacy, and unstable Wi-Fi.
serviceWhat is the staff attitude like? Is there a 24-hour front desk?+
Staff are praised for being friendly and professional (Service score 9.1). The hotel offers a 24-hour front desk, express check-in/out, and tour desk services.
familyIs this hotel suitable for families with children?+
Yes, children are allowed. Families appreciate the central location, clean rooms, and baby cots. However, some noted issues with bathroom privacy design and parking/luggage handling.
businessIs it convenient for business travelers? Are there office facilities?+
Convenient for business due to the central location. Facilities include fax/photocopying and safety deposit boxes. Note that parking may incur extra charges and Wi-Fi stability varies.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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