Name: El Dorado Hotel
Address: Gran Colombia 7-87 y Luis Cordero Esquina, Cuenca, EC

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Guest scores & sentiment

From 85 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the prime historic-center location, attentive staff, and generous included breakfast buffet. Rooms are generally clean, modern, and comfortable, offering strong value. Minor drawbacks include compact rooms and bathrooms, occasional street noise, and waiting for the single elevator.

Dimension scores · cross-source

Service9.0

Location9.0

Cleanliness9.0

Facilities8.9

Surroundings8.8

Value8.0

＋ PraisedExcellent central location, walkable to attractions · Attentive and friendly staff · Varied breakfast with local specialties · Clean, modern, and comfortable rooms

－ ComplaintsSmall rooms, insufficient workspace · Unstable or poor internet connection · Long wait times for elevators · Late breakfast preparation time

KEYIdeal for travelers prioritizing location, service, and breakfast. Guests sensitive to room size should confirm the category, and request a courtyard-facing room to minimize street noise.

FAQ · grounded in hotel data & reviews

locationHow is the location of El Dorado Hotel and its transportation convenience?＋

Located in the prime historic center (score 9.0), it offers easy walking access to major attractions and convenient city exploration.

diningDoes the hotel provide breakfast and what is its quality?＋

Includes a generous buffet breakfast (value score 8.0) praised by guests. On-site restaurant and coffee shop available, though occasional feedback notes temperature or taste variations.

coupleWhat is the experience like for couples? Are the rooms quiet?＋

Popular with couples (22 reviews) for comfortable beds and attentive service. However, street-facing rooms may have noise; request non-street rooms if sensitive to sound.

roomAre the room facilities complete? Is the space large?＋

Rooms feature modern amenities like cable TV, minibar, and desk (cleanliness score 9.0). However, some guests note that rooms and bathrooms can be compact with limited storage.

serviceWhat is the level of service? Is there front desk assistance?＋

Service is highly praised (score 9.0) with attentive staff. Offers 24-hour front desk, concierge, tour desk, and luggage storage. Private check-in/out available for efficiency.

facilityWhat fitness and leisure facilities does the hotel offer?＋

Features sauna, steam room, and terrace. Fitness facilities are nearby but incur a surcharge. Spa and massage services are also available for relaxation.

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Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Triple Room

1 × Twin bed / 1 × Double bed28 ㎡up to 4

Providing free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This triple room features soundproof walls, a mini-bar, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit offers 2 beds.

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Double Room

1 × Extra-large double bed (Super-king size)25 ㎡up to 3

This room features a desk, a mini-bar and cable TV. There is also a private bathroom with free toiletries.

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Executive Single Room

1 × King bed25 ㎡up to 2

1 King Bed269-sq-foot room with city views Layout - Bedroom Internet - Free WiFi and wired internet accessEntertainment - LED television with premium channelsFood & Drink - Room service (limited), minibar (fees may apply), and free bottled waterSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and heatingAccessibility - Wheelchair accessibleNon-SmokingRoom is accessed via exterior corridors

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Twin Room

2 × Twin bed25 ㎡up to 3

This room features a desk, a mini-bar and cable TV. There is also a private bathroom with free toiletries.

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RoomJunior Suite

Junior Suite

1 × Extra-large double bed (Super-king size)up to 2

The unit has 1 bed.

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RoomPresidential Suite

Presidential Suite

1 × Extra-large double bed (Super-king size)up to 3

The unit has 1 bed.

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Facilities · 66

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsIroning serviceSaunaMassage servicesParkingTerraceCurrency exchangePrivate check-in/check-outConcierge serviceGrocery deliveriesAllergy-free roomKid mealsFruitsSteam roomCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedPhysical distancing in dining areasFood delivered to guest roomProcess in place to check health of guestsAccess to health care professionals24-hour securityDelivered food - securely coveredHappy hourFree bus station shuttleInternet accessJapanese gardenFitness facilities (surcharge)No accessible train station shuttleOffsite parking discounted rates availableReception hallSecured parkingSelf parking (surcharge)Airport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Accessible train station shuttleWine release eventsFree wired internetFront desk (limited hours)GarageHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout

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Nearby & map

Sights

1

Estadio Alejandro Serrano Aguilar

culture

multi-purpose stadium in Cuenca, Ecuador

1.2km

2

New Cathedral of Cuenca

place_of_worship

church building in Cuenca, Azuay, Ecuador

211m

3

Old Cathedral of Cuenca

place_of_worship

church in Ecuador

177m

4

Tumebamba

historic

human settlement

1.3km

5

Iglesia de San Alfonso, Cuenca

place_of_worship

church building in Cuenca, Ecuador

138m

6

Parque Calderón

landmark

156m

7

Iglesia de San Francisco, Cuenca

place_of_worship

church building in Cuenca, Ecuador

386m

8

Church San Blas

place_of_worship

church building in Cuenca, Ecuador

692m

1

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3

4

5

6

7

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.