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Renaissance Shoals Resort & Spa

★★★★·9.3/ 10Excellent
MMarriott Hotels & Resorts·Marriott Bonvoy·Hotels
2005 opened· Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorAll 55 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Discovering Florence (AL) becomes even more accessible, thanks to the car hire amenities provided at the hotel. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with express check-in or check-out and safety deposit boxes provided by the front desk services. Repeatedly enjoy your best-loved attire with the aid of the laundromat available at Renaissance Shoals Resort & Spa. Need some relaxation? Your room features room service to make your stay even more comfortable and enjoyable. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. At Renaissance Shoals Resort & Spa, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. In select rooms, the hotel offers visitors access to instant tea. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Each morning at Renaissance Shoals Resort & Spa, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 289 guest reviews · multi-source · as of 2026-07-10

Guests praise friendly staff, extensive pool facilities, and high-quality dining, especially the 360 restaurant. Common complaints involve outdated room conditions, maintenance issues like AC failures, cleaning oversights, price discrepancies at check-in, and occasional rude front desk service.

Dimension scores · cross-source

Facilities9.2
Cleanliness9.2
Surroundings9.2
Service9.0
Location9.0
Value8.0
PraisedFriendly and professional staff · Excellent pool and leisure facilities · Good dining experience · Beautiful room views
ComplaintsLong check-in waits · Facilities show age · AC noise or temperature issues · Hidden fee disputes

KEYSuitable for families and diners. Verify final prices beforehand and manage expectations regarding room age.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located on the scenic Tennessee River with a 9.0 location score. It offers free wired internet in public areas and a complimentary airport shuttle.
diningWhat are the dining options and reviews?
Features the highly-rated 360-degree revolving restaurant with river views (9.2 rating). Also offers live music at Swampers Bar and 24-hour room service.
facilityHow are the pool and fitness facilities?
Boasts a lagoon-style outdoor pool and indoor pool (9.2 facility rating), loved by families. A fitness center (surcharge) and nearby spa are also available.
roomWhat are the room amenities and service standards?
Rooms feature 32-inch LCD TVs, plush linens, and large soaking tubs. Cleanliness scores 9.2, but some guests note outdated fixtures or cleaning oversights, so inspect upon arrival.
familyIs this hotel suitable for families with children?
Highly recommended. Families praise the pool facilities (including slides) and friendly staff. Pets are allowed, and rooms are spacious, though occasional cleaning oversights may occur.
businessHow is the experience for business travelers?
Business guests appreciate meeting services and dining quality. However, some report unstable WiFi and outdated room layouts, so verify connectivity beforehand.
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