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Stillwell Hotel

8.3/ 10Recommended
·Hotels
📍1 Kosciuszko Road, Charlotte Pass Village · Charlotte Pass ↗
Fitness facilities (surcharge)Family roomsLuggage storageExpress check-in/check-outSki storageShared lounge/TV areaAll 34 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the prime hiking location, stunning views, and friendly staff. Major complaints include basic room amenities (no fridge/AC), poor soundproofing, and occasional cleanliness issues.

Dimension scores · cross-source

Location9.5
Service8.9
Rooms8.1
Value8.0
Cleanliness8.0
Surroundings7.6
Facilities7.4
Wi-Fi5.8
＋ PraisedExcellent base for hiking trails · Friendly and helpful staff · Positive breakfast and meal offerings · Beautiful valley views
－ ComplaintsBasic rooms lacking fridge, AC, or fans · Thin walls and poor soundproofing · Insufficient power points · Dated decor and occasional cleaning issues

KEYIdeal for hikers. Accept basic amenities; bring earplugs for noise sensitivity.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is it suitable for hiking or skiing?＋
Located in Charlotte Pass near Main Range trails, it offers ski-in/ski-out access and ski storage. With a 9.5 location score across 80 reviews and a 99% recommendation rate, it is ideal for outdoor travelers.
diningWhat dining options does the hotel offer?＋
The hotel features an on-site restaurant, coffee shop, snack bar, and bar, plus kid meals. Guests praise the breakfast and dining quality, though some note limited evening entertainment and menu variety.
coupleIs this hotel suitable for couples?＋
Highly recommended for couples. Among 40 partner reviews, guests highlight the valley views, friendly staff, and good dining. The quiet atmosphere makes it perfect for nature-focused getaways.
roomAre the rooms well-equipped? Do they have a fridge and air conditioning?＋
Rooms include comfortable bedding, private bathrooms, and complimentary toiletries, but many guests note basic amenities like missing fridges or AC. The WiFi dimension scores 5.8, so plan accordingly.
pros_consWhat are the most commonly mentioned pros and cons?＋
Strengths are the excellent location (9.5), attentive service (8.9), and stunning views. Main drawbacks involve thin soundproofing and occasional cleanliness concerns, despite a 99% recommendation rate.
policyWhat are the check-in and check-out times? Are pets allowed?＋
Check-in is at 16:00 and check-out at 10:00, with express services available. Children are welcome, but pets are not permitted.
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