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Biennale 1 & 2 , Elegant Apartments 15 min walk from St Marks Square - Venice Heaven Apartments Collection

9.3/ 10Excellent
·Apartments
Air conditioningFamily roomsLuggage storageSafety deposit boxPrivate check-in/check-outAllergy-free roomAll 24 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests consistently praise the excellent central yet quiet location, proximity to supermarkets, restaurants, and water bus stops. The apartment is spacious, clean, stylishly decorated, and well-equipped. Hosts receive high marks for responsiveness and helpfulness. Minor drawbacks include a difficult building door, tiring stairs, no oven, mosquitoes nearby, and strict house rules.

Dimension scores · cross-source

Surroundings10.0
Rooms9.8
Facilities9.8
Cleanliness9.8
Service9.7
Location9.7
Wi-Fi9.5
Value9.3
PraisedExcellent location · Helpful hosts · Clean and comfortable · Well-equipped
ComplaintsNo elevator · Mosquitoes · Difficult lock/squeaky bed · High price

KEYIdeal for travelers seeking a central, quiet stay with easy transit access. Bring mosquito repellent; note the lack of an oven, early checkout, and strict house rules.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in Castello, it is quiet yet central, within walking distance of St Mark's Square. It is close to the S. Zaccaria waterbus stop, with many supermarkets and restaurants nearby.
pros_consWhat are the main guest reviews regarding the stay?
With 80 reviews averaging 9.4 and a 99% recommendation rate, guests praise the location, spaciousness, cleanliness, and responsive hosts. Main drawbacks include no elevator, difficult locks, and no oven.
roomWhat are the room facilities and hygiene conditions like?
Rooms score 9.8/10, featuring AC, flat-screen TV, private bathrooms with free toiletries, and kitchens with dishwashers and coffee machines. Beds are comfortable, and some units have dual bathrooms.
serviceHow is the host or concierge service?
Service scores 9.7. Hosts are known for being enthusiastic, responsive, and providing clear guidance. Services include luggage storage, invoicing, and room food delivery.
policyWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 10:00. Some guests noted the early checkout time. Private self-check-in/out services are available.
familyIs it suitable for families? Any precautions?
Children are allowed, and family rooms are available. However, there is no elevator, requiring climbing concrete stairs, which may be tiring. Mosquitoes are also common nearby in summer.
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