Guest scores & sentiment

From 74 guest reviews · multi-source · as of 2026-07-23

Guests praise the unbeatable Burj Khalifa location, Dubai Mall access, elegant Armani design, and high-quality service. Complaints focus on occasional cleaning lapses (dirty windows), slow breakfast service due to staff shortages, delayed deposit refunds, and rigid pricing policies. Some note dated facilities or mediocre pool areas.

Dimension scores · cross-source

Location9.6

Wi-Fi9.3

Rooms9.3

Service9.3

Facilities9.1

Cleanliness9.1

Value8.4

＋ PraisedPrime location · Excellent service · Clean and stylish rooms · Great views

－ ComplaintsNeeds renovation · Mediocre pool area · Equipment issues/missing items · Shower flooding/cleaning issues

KEYIdeal for luxury seekers valuing location and service. Check deposit refund policies; be aware of potential breakfast delays and maintenance inconsistencies.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

R

Room types · 1

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Double Room

up to 2

1 Double BedLayout - Bedroom Internet - Free WiFi Bathroom - Private bathroom and showerComfort - Air conditioningNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

Rates / book on FlyerTrip →

F

Facilities · 7

All facilities & services listed by the hotel (aggregated across sources).

Free breakfast24-hour front deskFree WiFiFree buffet breakfastFree breakfastSmoke-free propertyFree self parking