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Palace Residence & Villa Siem Reap

★★★★★·9.1/ 10Excellent
·Hotels
📍No. 555, Phum Kruos, in the complex of Angkor Palace Resort & Spa, Khum Svay Dangkum · Siem Reap ↗
📞+0085563966123·Official site ↗
2004 opened · 2010 renovated· 260 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolAll 95 facilities +
Review
Official

This charming hotel enjoys an idyllic setting in Siem Reap, Cambodia. Within a short distance, guests will find themselves amidst a host of local attractions, including the Angkor National Museum, Siem Reap Art Centre and the Cambodian Cultural Village. This luxurious hotel is sure to impress even the most discerning traveller. Exuding elegance and charm from its sophisticated interior, this hotel welcomes guests into a world of opulence and splendour. The guest rooms are sumptuously appointed, providing a tranquil cocoon of peace and serenity. The guest rooms are spacious and endearing, decorated with rich golds and vibrant splashes of colour. Guests can indulge in a delightful meal from the hotel restaurant, or take a refreshing swim in the hotel pool. At this hotel, the possibilities are endless.

04

Guest scores & sentiment

From 216 guest reviews · multi-source · as of 2026-07-12

Guests praise the grand Khmer architecture, lush grounds, spacious rooms, and attentive staff. The breakfast buffet is highly rated. Common complaints include the remote location requiring shuttles, occasional maintenance issues, noise, and mixed views on value for money.

Dimension scores · cross-source

Surroundings9.2
Cleanliness9.1
Rooms8.9
Value8.9
Service8.9
Facilities8.9
Location8.5
＋ PraisedAttentive service · Rich and delicious breakfast · Quiet and comfortable environment · Spacious and clean rooms
－ ComplaintsRemote location and transport issues · Mosquitoes and insects · Expensive SPA and shops · Occasional missing welcome fruit

KEYIdeal for those seeking a resort atmosphere and spa. Book shuttles in advance. Note potential noise and older facilities.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is transportation convenient?＋
The hotel is nestled in serene gardens with excellent scenery but is somewhat remote. Guests rely on complimentary airport transfers and shuttles to downtown, as noted in reviews.
diningIs the breakfast and dining selection rich?＋
Breakfast is highly praised for its variety and taste. The hotel features a restaurant, coffee shop, and room service, with kid meals available.
familyIs this hotel suitable for families?＋
Yes, it offers family rooms, a children's pool, and kid meals. However, some families noted occasional maintenance issues and mosquito concerns.
coupleWhat is the experience like for couples?＋
Couples love the tranquil garden setting, spacious rooms, and spa. However, some guests reported noise issues affecting privacy.
roomHow are the rooms?＋
Rooms are spacious, clean, and comfortable with Khmer-style decor. Some guests reported issues with odor, Wi-Fi stability, or AC efficiency.
serviceHow is the service level?＋
Service is generally warm and professional (8.9 score). However, some guests experienced occasional errors, late pickups, or phone disturbances.
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