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Crowne Plaza Cabana Hotel by IHG

★★★★·8.3/ 10Recommended
CCrowne Plaza Hotels & Resorts·IHG One Rewards·Hotels
195 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageExpress check-in/check-outAll 68 facilities +
Review
Official

At Crowne Plaza Cabana Hotel By IHG, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as express check-in or check-out and luggage storage. At the hotel, utilize the convenient dry cleaning service to maintain your preferred travel attire fresh, allowing you to pack lighter. Desire to unwind? Make the most of your visit at Crowne Plaza Cabana Hotel By IHG with accessible amenities such as daily housekeeping. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Crowne Plaza Cabana Hotel By IHG. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Crowne Plaza Cabana Hotel By IHG come furnished with air conditioning to cater to your needs and comfort. A few accommodations at Crowne Plaza Cabana Hotel By IHG also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with daily newspaper, television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator and a coffee or tea maker. Crowne Plaza Cabana Hotel By IHG offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Crowne Plaza Cabana Hotel By IHG, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Crowne Plaza Cabana Hotel By IHG, affordable refreshments are available 24/7 through the convenient vending machines on-site. At Crowne Plaza Cabana Hotel By IHG, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the sauna situated precisely at the hotel. At Crowne Plaza Cabana Hotel By IHG, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 167 guest reviews · multi-source · as of 2026-07-18

Guests consistently praise the quiet location, comfortable beds, and friendly staff. Common complaints focus on outdated room conditions, stale odors, repetitive breakfast options, and maintenance issues like pool upkeep, AC limitations, and average soundproofing. Overall, the stay is pleasant but requires attention to detail and facility updates.

Dimension scores · cross-source

Location8.5
Cleanliness8.5
Facilities8.2
Service8.1
Value7.9
Rooms7.0
PraisedFriendly and professional staff · Spacious, comfortable, and clean rooms · Convenient and safe location · Enjoyable pool and leisure facilities
ComplaintsAging facilities and disrepair · Difficult luggage handling due to stairs · Limited breakfast options or billing disputes · Front desk understaffing and slow response

KEYIdeal for travelers seeking quiet comfort and attentive staff. Verify parking and breakfast policies beforehand, expect dated interiors, and request ground-floor or elevator-proximate rooms for convenience.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are nearby attractions?
Located in a quiet area of Palo Alto (score 8.5), it offers free shuttles to nearby attractions like Paramount's Great America, Stanford University, and Thomas Fogarty Winery within a 5-mile radius.
diningWhat is the breakfast like and what dining options are there?
The on-site 4290 Bistro and Bar serves meals all day. However, reviews note limited breakfast variety and inconsistent quality, with some guests citing billing disputes.
familyIs this hotel suitable for families with children?
Children and pets are allowed. Families appreciate spacious, clean rooms and the pool/bar facilities, though some note outdated amenities and potential luggage handling difficulties due to stairs.
businessHow is the experience for business travelers?
Business guests value the convenient location, quiet rooms, and friendly staff. Main drawbacks include unstable Wi-Fi affecting work and some maintenance or hygiene issues in rooms.
roomWhat are the room facilities and services like?
Rooms feature free high-speed internet, mini-fridges, and AC. While some are soundproofed, guests report outdated conditions, stale odors, and maintenance issues like AC failures or leaks.
serviceHow is the level of service at the hotel?
Service scores 8.1, with guests praising friendly, professional staff and efficient check-in/out processes. However, response times may slow during peak hours due to staffing shortages.
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