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Hotel Ilaria

Name: Hotel Ilaria
Address: Via Del Fosso 26, Lucca, IT

★★★★·9.4/ 10Excellent

·Hotels

📍Via Del Fosso 26 · Lucca ↗

📞+39058347615·Official site ↗

44 rooms· Check-in 02:00 PM / out 12:00 PM

Electric bicycle charging stationAir conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 84 facilities +

Review

Official

The conference hotel is alongside the famous canal on the historic Via del Fosso road, and next to Villa Bottini and its beautiful gardens. It is located in the city centre of Lucca, just inside the city walls. There are numerous shops within 5 minutes' walk, restaurants just a 2-minute walk away, and the train station is 700 metres away. Guests will find the cathedral, Amphitheatre, tower and basilica around 3 minutes from the hotel using public transport.

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the prime location, friendly staff, and free perks like bikes and afternoon snacks. Breakfast is highly rated. Minor complaints include room maintenance issues, street noise, and difficult luggage access from the station.

Dimension scores · cross-source

Location10.0

Cleanliness9.3

Surroundings9.2

Facilities9.1

Service9.0

Value9.0

Rooms8.0

＋ PraisedExceptional and helpful staff · Free afternoon snacks and Prosecco hour · Excellent and varied breakfast · Strategic location with free bikes

－ ComplaintsPoor soundproofing in some rooms · No AC or poor temperature control · Shower design causes water pooling · Mini-bar charges and dated fixtures

KEYIdeal for convenience seekers. Avoid street-facing rooms for noise; watch out for stairs from the station with heavy luggage.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient?＋

Located within Lucca's historic walls with a perfect 10/10 score for accessibility. However, note that carrying luggage from the station may involve stairs, which some guests found inconvenient.

diningIs breakfast and dining varied?＋

Breakfast is highly praised for its variety and taste. The hotel offers complimentary terrace snacks, drinks, and Prosecco time. A coffee shop is on-site, along with packed lunches and fruit services.

coupleIs it suitable for couples? Any highlights?＋

Highly suitable for couples. 96 couple guests praised the warm staff service. Free afternoon tea, evening Prosecco time, and bike rentals are romantic highlights creating a cozy atmosphere.

familyHow is the experience for families?＋

Pets allowed and family rooms available. Families appreciate the staff and location. However, some noted the annex building is inconvenient, breakfast areas can be crowded, and pillow comfort varies.

roomWhat are the room facilities and hygiene like?＋

Rooms are spacious and elegant with AC and soundproofing. Hygiene scores 9.3/10, but some rooms have aging fixtures, shower drainage issues, or AC control problems. Inspect upon arrival.

serviceHow is the service level?＋

Service scores 9.0/10. Guests praise the friendly, professional, and attentive staff, including returning lost items. Concierge, express check-in/out, and luggage storage are available.

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Room types · 13

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Family Room Split Level - Annex

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed / 2 × Twin bed / 1 × Sofa bed40 ㎡up to 4

Set in a former medieval church, this family room features air conditioning, electric kettle and mini-bar.

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Suite - Annex

1 × Twin bed / 1 × Extra-large double bed (Super-king size)40 ㎡up to 4

Spacious suite with spa bath, satellite flat-screen TV and a seating area. It is set in a medieval church in front of the main building. Spacius suite in the old medieval tower in front of the main building, with satellite flat-screen TV and a seated area. We have 2 types of Suites, one with a mezzanine and two bathrooms and the other on one floor with an exposed stone wall.

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Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

1 × King bed / 1 × Sofa bed35 ㎡up to 5

1 King Bed and 1 Double Sofa Bed377 sq feet Internet - Free WiFi Entertainment - 32-inch LED TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - 2 bathrooms, shower, bathrobes, and slippersPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

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Suite (Depandance)

2 × Twin bed / 1 × Sofa bed35 ㎡up to 4

2 Twin Beds and 1 Double Sofa Bed377 sq feet Layout - Bedroom and sitting areaRelax - Indoor private hot tubInternet - Free WiFi Entertainment - 32-inch LED TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - 2 bathrooms, shower, bathrobes, and slippersPractical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingSmoking And Non-Smoking

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Camera Superior (Depandance)

1 × Double bed25 ㎡up to 3

1 Double Bed OR 2 Twin Beds269 sq feet Relax - Indoor private hot tubInternet - Free WiFi Entertainment - 32-inch LED TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Raised toilet seatSmoking And Non-SmokingRoom is accessed via exterior corridors

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Superior Double Room - Annex

1 × Extra-large double bed (Super-king size) / 2 × Twin bed25 ㎡up to 3

Large room with kettle, bathrobe and slippers. Offers free Wi-Fi. Some rooms have a view of the garden. It is set in a medieval church in front of the main building. We have two types of Superior in two separate annexes, one more spacious with more classic furnishings, the other smaller with more modern furnishings. Youwill find Kettle, bathrobe and slippers.

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Triple Room

1 × Twin bed / 1 × Queen bed19 ㎡up to 3

Elegant room with parquet floors. Offers free Wi-Fi.

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Double Room

1 × Queen bed / 2 × Twin bed16 ㎡up to 3

Elegant room with parquet floors. Offers free Wi-Fi.

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Double Room - Annex

1 × Extra-large double bed (Super-king size)16 ㎡up to 3

Offering free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. This double room is air-conditioned and features a flat-screen TV, a mini-bar, a wardrobe and a safe deposit box. The unit offers 1 bed.

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Camera matrimoniale piccola

1 × Queen Bed13 ㎡up to 2

1 Queen Bed140 sq feet Internet - Free WiFi Entertainment - 32-inch LED TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, free newspaper, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Roll-in showerNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

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Double Room Single Use

1 × Queen Bed13 ㎡up to 1

1 Queen Bed140 sq feet Internet - Free WiFi Entertainment - 32-inch LED TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Raised toilet seatNeed to Know - No rollaway/extra beds availableSmoking And Non-Smoking

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Small Double Room

1 × Queen bed13 ㎡up to 2

This double room features a mini-bar and air conditioning. It is set in a medieval church in front of the main building.

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Standard Queen Room

1 × Double bed13 ㎡up to 1

Featuring free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV, a mini-bar, a wardrobe and a safe deposit box. The unit has 1 bed.

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Facilities · 84

All facilities & services listed by the hotel (aggregated across sources).

Electric bicycle charging stationAir conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsIroning serviceHot tub/JacuzziCar hirePacked lunchesParkingPets allowedTerraceSolariumPrivate check-in/check-outShared lounge/TV areaShuttle service (additional charge)Concierge serviceGrocery deliveriesAllergy-free roomPublic transport ticketsOutdoor furnitureFruitsPet bowlsCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredThermometers for guests provided by propertyKey card accessBroadcast Live sport eventsHappy hourCooking classInternet accessExpress check-inNo accessible shuttleNo accessible train station shuttleElectric bicycle charging stationPool sun loungersReception hallSecured parkingSelf parking (surcharge)Bicycle-friendly propertyBeach umbrellasSnack bar/deliArt gallery on siteSupervised childcare/activitiesTelevision in common areasVegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsRoom serviceTour deskNon-smoking throughout

Hotel Ilaria

Guest scores & sentiment

Room types · 13

Deluxe Family Room Split Level - Annex

Suite - Annex

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Suite (Depandance)

Camera Superior (Depandance)

Superior Double Room - Annex

Triple Room

Double Room

Double Room - Annex

Camera matrimoniale piccola

Double Room Single Use

Small Double Room

Standard Queen Room

Facilities · 84

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