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c-hotels Club

★★★★·9.1/ 10Excellent
·Hotels
2024 renovated· 65 rooms· Check-in 03:00 PM / out 11:00 AM
Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxSoundproof roomsAll 42 facilities +
Review
Official

At C-Hotels Club, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at taxi offered by C-Hotels Club simplify the organization of your excursions, tourist activities, and other adventures in Florence. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at C-Hotels Club. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker and mini bar. C-Hotels Club offers a hair dryer and toiletries in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at C-Hotels Club, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

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Guest scores & sentiment

From 495 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location near the station and helpful staff. Breakfast is generally well-received. Common complaints include thin sound insulation, outdated room amenities, bathroom privacy issues, and concerns about neighborhood safety.

Dimension scores · cross-source

Location9.2
Service8.9
Value8.6
Cleanliness8.6
Facilities8.0
Rooms7.8
PraisedExcellent location near station · Friendly and helpful staff · Great breakfast variety · Clean and tidy rooms
ComplaintsPoor soundproofing · Small room size · Aging facilities or odors · Rigid cancellation policy

KEYIdeal for travelers prioritizing transit access. Check room amenities upon arrival and be mindful of noise and neighborhood safety at night.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located near the train station or attractions?
Yes, with a location score of 9.2, it is just steps from Santa Maria Novella Church and the train station, surrounded by shops and cafes.
diningHow is the breakfast? What are the options?
Breakfast is highly praised for being delicious and varied. Rooms also offer complimentary tea, coffee, and cappuccino.
serviceWhat is the service attitude like? Is the front desk open 24 hours?
Service scores 8.9, with staff noted for being friendly and professional. The 24-hour front desk and concierge service are available.
roomAre the rooms well-equipped? Any notable downsides?
Rooms have a minibar and TV, but facility score is 8.0. Some guests report poor sound insulation, outdated amenities, and bathroom privacy issues.
familyIs this hotel suitable for families with children?
It offers family rooms and supervised childcare. However, some families note small spaces, poor soundproofing, and limited luggage storage in triple rooms.
businessIs it convenient for business travelers?
Business guests appreciate the location near the station and breakfast quality. However, some note small rooms and elevators that don't reach upper floors.
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