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Arawa Park Hotel

★★★★·8.1/ 10Recommended
EEVT Hotels & Resorts·Priority Guest Rewards·Hotels
📍272 Fenton St, Rotorua, 3201 · Rotorua ↗
📞+073495386·Official site ↗
1997 opened · 2022 renovated· 135 rooms· Check-in 03:00 PM / out 10:00 AM
Parasailing nearbyExpress check-outMeeting roomsFitness facilitiesGuest education on local ecosystems and culture24-hour front deskAll 53 facilities +
Review
Official

Situated in Rotorua within easy walking distance of the centre of the city, guests will find a selection of attractions, entertainment venues, shops and the central business district within easy access, making it the preferred choice amongst business and leisure travelers visiting the city. This stylish hotel exudes contemporary sophistication with chic decor attracting guests in every area of the hotel. The guest rooms are spacious, bright and the soothing colours of the decor create a relaxing sense of tranquility, making it the perfect place for guests to unwind and reflect on the day. All guests 12 years and over are required to be fully vaccinated and validated by the COVID-19 vaccination pass in order to enter the premises, its venues and outlets. This policy will continue to be reviewed in line with the changing government restrictions.

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Guest scores & sentiment

From 469 guest reviews · multi-source · as of 2026-07-05

Guests praise spacious rooms, comfortable beds, and convenient location, with some staff being helpful. Major complaints include dated facilities, hygiene issues (stains/mold), inconsistent breakfast quality and organization, and indifferent front desk service.

Dimension scores · cross-source

Surroundings8.4
Cleanliness7.8
Facilities7.6
Service6.2
＋ PraisedSpacious and comfortable rooms · Friendly and helpful staff · Good quality breakfast · Convenient free parking
－ ComplaintsOutdated and tired facilities · Poor cleanliness in some areas · Equipment failures (AC/WiFi) · Poor value for money

KEYSuitable for budget travelers valuing space. Manage expectations regarding decor/hygiene and check rooms carefully.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What amenities are nearby?＋
The hotel boasts a convenient central location praised by guests. Nearby activities include bike rentals, hiking trails, parasailing, and golfing.
diningWhat are the breakfast hours and quality like?＋
Daily breakfast is served from 6:30 AM to 10:00 AM for an extra charge. While some guests rate it highly, others note inconsistent quality and organization.
roomWhat are the room facilities and comfort level?＋
Rooms are spacious with comfortable beds, minibars, and smart TVs. However, some guests report dated facilities, poor soundproofing, and hygiene issues like stains or mold.
serviceHow is the front desk service and staff attitude?＋
Service is mixed; while some staff are friendly, the front desk is often criticized for being indifferent. Cleaning and billing processes can also be disorganized.
facilityWhat fitness and business facilities are available?＋
The hotel features a modern fitness center, meeting rooms, and banquet halls. It offers free WiFi, concierge services, multilingual staff, and is a smoke-free property powered by geothermal energy.
policyWhat are the check-in/out times? Are pets allowed?＋
Check-in is at 15:00 and check-out at 10:00. The hotel does not allow children or pets. Express check-out and luggage storage are available.
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