Name: Hotel Universal Terme
Address: Via Valerio Flacco, 28, Abano Terme, IT

Official

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access and concierge services. Satisfy your appetite for lunch or dinner at Universal, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Make yourself at home in one of the 106 air-conditioned rooms featuring flat-screen televisions.

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Guest scores & sentiment

From 504 guest reviews · multi-source · as of 2026-07-05

Guests praise the central location, friendly staff, high-quality food, and spacious, clean rooms. The spa pools and bio-sauna are highlights. Complaints focus on outdated furniture, poor soundproofing, chlorine smell in pools, fluctuating water temperatures, and extra charges for minibar and robes.

Dimension scores · cross-source

Rooms9.5

Cleanliness8.6

Facilities8.5

Surroundings8.4

Location8.1

Service7.2

Value7.1

＋ PraisedHigh-quality dining · Excellent location · Friendly and professional staff · Spacious and comfortable rooms

－ ComplaintsDated facilities · Pool water quality issues · Limited breakfast variety · Average soundproofing

KEYIdeal for those seeking central location, dining, and spa relaxation. Note potential noise issues, pool chlorine levels, and extra charges for minibar and robes.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is it convenient?＋

Located between the pedestrian area and Parco Termale spa, guests praise its excellent central position for easy exploration.

diningAre there good dining options? How is breakfast and dinner?＋

Offers abundant buffet and exquisite à la carte dining. Dinner is highly praised, though some note limited breakfast variety.

facilityWhat are the spa and pool facilities like?＋

Features popular spa facilities including large pools, bio-sauna, and hot tubs. Guests love them, but watch out for chlorine smell or temp fluctuations.

roomHow are the rooms? Is the soundproofing good?＋

Rooms are spacious, clean, and comfortable (score 9.5), but soundproofing is poor. Some facilities are dated, so request quiet rooms if sensitive to noise.

serviceHow is the staff service and professionalism?＋

Staff are widely praised for being friendly and professional. While isolated issues exist, overall service experience is highly rated.

policyWhat are check-in/out times? Are pets allowed?＋

Check-in is at 15:00 and check-out at 11:00. Pets are allowed, with luggage storage and express services available.

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Room types · 8

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed40 ㎡up to 2

This air-conditioned suite is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.

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Deluxe Double Room

1 × Queen bed / 2 × Twin bed28 ㎡up to 2

This room has been completely renovated and overlooks the garden. It comes with air conditioning, a satellite TV, and an private bathroom. Free Wi-Fi is included.

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Club Double Room

1 × Queen bed25 ㎡up to 2

This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.

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Classic Double or Twin Room

2 × Twin bed / 1 × Extra-large double bed (Super-king size)22 ㎡up to 2

This air-conditioned twin/double room is consisted of of a flat-screen TV with satellite channels and a private bathroom.

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Classic Triple Room

1 × Twin bed / 1 × Queen bed22 ㎡up to 3

This room comes with air conditioning, a satellite TV, and an private bathroom. Free Wi-Fi is included.

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Room Assigned at Check-in

1 × Queen bed20 ㎡up to 2

Please note the room type and bed type will be allocated upon check-in. It might be a higher room category, but subject to availability upon arrival.

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Standard Single Room

1 × Twin bed18 ㎡up to 1

This air-conditioned single room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

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Classic Double Room

1 × Queen Bed15 ㎡up to 2

1 Queen Bed161 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with digital channelsFood & Drink - Room service (limited)Sleep - A down duvet and bed sheets Bathroom - Private bathroom, bathtub or shower, and rainfall showerheadPractical - Safe, laptop workspace, and phoneComfort - Air conditioning, daily housekeeping, and heatingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Facilities · 81

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingIroning serviceHot tub/JacuzziSaunaMassage servicesPacked lunchesParkingPets allowedSolariumPrivate check-in/check-outShared lounge/TV areaBoard games/puzzlesShuttle service (additional charge)Concierge serviceEvening entertainmentAdult onlyOutdoor furnitureFruitsSpa/wellness center servicesBeauty ServicesManicurePedicureCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during stayPhysical distancing in dining areasFood delivered to guest roomProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests availableThermometers for guests provided by propertyHappy hourInternet accessJapanese gardenFitness facilities (surcharge)Express check-inExercise/lap poolNo accessible shuttleNo accessible train station shuttleConcerts/live showsOffsite parking discounted rates availableReception hallBicycle-friendly propertyBeach umbrellasSnack bar/deliSwimming nearbyAirport transportation - pickup (surcharge)Airport transportation - drop-off (surcharge)Access to nearby indoor poolVegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)GamesHealth or beauty spa nearbyHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughout

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Nearby & map

DiningSights

1

Aubergine

Italian, Classic Cuisine

€€

Situated in a town famous for its thermal baths, this classically elegant restaurant serves meat and fish cuisine including specialities from the Veneto such as Berico ham, bigoli pasta with sardines, and veal liver with onions.

859m

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.