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Sheraton Dallas Hotel

★★★★·9.2/ 10Excellent
SSheraton·Marriott Bonvoy·Hotels
2019 renovated· Check-in 04:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageAll 67 facilities +
Review
Official

Sheraton Dallas Hotel provides flawless service and all the necessary facilities for visitors. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service and express check-in or check-out to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of dry cleaning service located on the premises. The hotel's room service ensures an excellent option for your stay. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. Start your day stress-free at Sheraton Dallas Hotel as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Sheraton Dallas Hotel · 万豪金卡入住报告(2023年11月)

  • 外面流浪汉聚堆······
  • 床非常的不舒服,枕头太软了······
2023-11-09

Banana桑 · 2023-11-09 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 341 guest reviews · multi-source · as of 2026-07-09

Guests praise exceptional staff service, dining, and prime location. Common complaints involve outdated rooms, elevator noise, broken ice machines, lack of microwaves, and issues with parking fees, hidden charges, and Wi-Fi policies.

Dimension scores · cross-source

Location9.2
Service9.1
Cleanliness9.1
Surroundings8.8
Value8.6
Facilities8.6
Rooms8.0
PraisedExceptional and personalized staff service · Convenient downtown location · Spacious and comfortable rooms · Excellent club lounge experience
ComplaintsDated decor and facilities · Malfunctioning AC or shower · Conference rooms too cold · Inefficient elevator system

KEYIdeal for those valuing service and business travel. Confirm parking/Wi-Fi fees, request non-elevator noise rooms, and verify amenities beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation?
Located in downtown Dallas near AT&T Performing Arts Center, it scores 9.2 for location. It offers convenient transit access and is ideal for exploring the city.
diningWhat is the dining and club lounge experience like?
Guests highly praise the dining and club lounge experience (Service score 9.1). The hotel offers restaurants, a coffee shop, and a Grab 'n Go market. Marriott Bonvoy Platinum+ members enjoy lounge access.
businessIs this hotel suitable for business travel?
Highly suitable. 154 business travelers praised the professional service of front desk, concierge, and lounge. It offers meeting spaces and convenient downtown location for efficient work.
familyWhat convenient facilities are there for families with children?
Children are welcome with kid meals, outdoor, and heated pools. While some families noted limited breakfast options, the clean facilities and warm service make it suitable for leisure.
coupleHow is the experience for couples? Are rooms comfortable?
43 couples found rooms generally clean and comfortable (Cleanliness score 9.1) with a prime location. Note that some rooms may have dated decor, so verify room condition upon booking.
roomAre rooms fully equipped? Is there a microwave?
Rooms feature AC, flat-screen TV, coffee machine, and free WiFi (policy varies). However, most reviews note the lack of in-room microwaves, and some amenities may be outdated or malfunctioning.
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