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Truss Hotel Times Square

★★★★·8.5/ 10Recommended
·Hotels
86 rooms· Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningFamily roomsLift / ElevatorLuggage storageAll 55 facilities +
Review
Official

Truss Hotel Times Square provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of dry cleaning service located on the premises. The hotel's daily housekeeping ensures an excellent option for your stay. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Truss Hotel Times Square provides a superb assortment of leisure amenities for guests to enjoy. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

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Guest scores & sentiment

From 570 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime location, spacious clean rooms, and friendly staff. Common complaints include outdated facilities, noise issues, unstable hot water, and lack of in-room coffee amenities.

Dimension scores · cross-source

Location9.0
Service8.9
Value8.8
Surroundings8.4
Cleanliness8.2
Facilities7.6
PraisedPrime location · Spacious and comfortable rooms · Friendly and helpful staff · Amazing rooftop views
ComplaintsStreet noise disturbance · Outdated or poorly maintained facilities · Hygiene issues (mold, pests) · Poor Wi-Fi connection

KEYSuitable for value-focused travelers. Expect older decor; request quiet rooms if sensitive to noise.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What attractions are nearby?
It has an excellent prime location in the heart of NYC, right next to Times Square and near the subway. The location score is 9.0.
serviceHow is the service attitude? Any recommended staff?
Service is highly praised with a score of 8.9. Guests specifically highlight Jessy at the front desk for her enthusiasm and local recommendations.
roomAre the rooms spacious? What basic amenities are included?
Rooms are generally described as spacious and clean (Cleanliness score 8.2). They feature AC, flat-screen TV, free WiFi, and some have fridges/microwaves.
pros_consWhat are the main pros and cons of staying here?
Pros: Prime location, spacious/clean rooms, good value, friendly staff. Cons: Outdated facilities, noise issues, unstable hot water, no in-room coffee.
facilityWhat leisure facilities does the hotel offer?
It features a fitness center (surcharge), garden, and terrace. Accessible facilities, elevators, and luggage storage are also available.
policyWhat are the check-in and check-out times?
Check-in is after 16:00 and check-out is before 11:00. Express, private, and contactless options are available for convenience.
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