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Cloud Hotel & Suites

★★★★·8.1/ 10Recommended
·Hotels
2013 opened · 2013 renovated· 40 rooms· Check-in 12:00 PM / out 02:00 PM
Boat tours nearby24-hour front deskLuggage storageSaunaFree WiFiConcierge serviceAll 28 facilities +
Review
Official

Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Grab a bite to eat at the hotel's restaurant, where you can take in the pool view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 39 air-conditioned rooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while iPod docking stations and satellite programming provide entertainment.

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Guest scores & sentiment

From 83 guest reviews · multi-source · as of 2026-07-20

Guests praise the convenient mall location, friendly staff, gym, and breakfast. Common complaints include outdated rooms, poor soundproofing, uncomfortable beds, inconsistent housekeeping, and pool cleanliness issues.

Dimension scores · cross-source

Value7.8
Location7.8
Service7.7
Facilities7.5
Cleanliness7.5
Surroundings7.2
+ PraisedConvenient location & shopping/dining · Friendly & helpful staff · Decent breakfast & dining options · Comfortable rooms & basic amenities
- ComplaintsOutdated rooms & inconsistent cleaning · Pool hygiene & public access concerns · Difficult to locate & unclear floor guidance · Key-card power cut & dummy key issues

KEYSuitable for those valuing location and basic service. Expect older facilities and noise; confirm room details and housekeeping upon arrival.

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