Name: Hotel Melina
Address: 25 Avenida Sur por 1 bis, Playa del Carmen, MX

04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests praise the excellent location, cleanliness, friendly staff, and comfortable beds. Common complaints include poor breakfast quality, old carpets with odors, uncomfortable pillows, small rooms, construction noise, and occasional hygiene or noise issues.

Dimension scores · cross-source

Service9.2

Location8.9

Cleanliness8.9

Rooms8.8

Facilities8.8

Value8.5

Wi-Fi6.9

＋ PraisedPrime location · Friendly and professional staff · High cleanliness standards · Comfortable bedding

－ ComplaintsSmall room size · Expensive parking · Cleaning noise disturbance · Room odors

KEYSuitable for those prioritizing location and service. Guests sensitive to breakfast quality, pillow comfort, or room size should manage expectations.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋

Excellent location (score 8.9); walking distance to Plaza Paraiso, Founders Park, Playacar Beach, and the main maritime terminal.

serviceHow is the staff service and professionalism?＋

Highly rated (score 9.2). Guests praise the friendly, professional staff and 24-hour front desk service.

cleanlinessWhat are the cleanliness standards like?＋

High cleanliness standard (score 8.9), though some guests reported occasional hygiene or odor issues in specific rooms.

diningHow is the breakfast quality? Is there free Wi-Fi?＋

Breakfast is often criticized as poor quality. Free Wi-Fi is available but has a low score (6.9).

roomHow are the room size and comfort?＋

Beds are comfortable, but rooms are often described as small. Some guests noted uncomfortable pillows or missing amenities like kettles.

familyIs this hotel suitable for families with children?＋

No. The hotel policy explicitly states that children are not allowed.

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Room types · 1

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Double Room, 2 Queen Beds

up to 4

2 Queen BedsInternet - Free WiFi Entertainment - Flat-screen TV with cable channelsSleep - Bed sheets Bathroom - Private bathroom, shower, towels, and shampooPractical - Iron/ironing boardComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

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Facilities · 6

All facilities & services listed by the hotel (aggregated across sources).

24-hour front deskGardenFree WiFiStreet parkingSmoke-free propertyWheelchair accessible

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Nearby & map

Dining

1

Axiote Cocina de Mexico

Mexican · Bib

$$

Here in the Riviera Maya, Axiote Cocina de Mexico offers a tight selection of familiar Yucatan dishes prepared with modern touches. Carefully presented, the generously portioned plates are compelling, starting with a selection of fiery salsas that do not hold back on heat. The likes of tostadas de mais azul or guacamole with chapulines (grasshoppers) make for good starts. Fork-tender birria de cordero is a stand-out entrée but do save room for dessert. From coconut cream with passion fruit to mango with honey, orange foam and cocoa, the sweets here are a surefire strength. While not necessary,

1.7km

2

Le Chique

Contemporary, Mexican · ★ Michelin

$$$$

Harbored in a striking space inside the Hotel Xcaret Arte, Le Chique practically exudes charm. The lovely setting is matched by polished service, and gorgeous presentations are distinguished by theatrical flourishes. Taken as a whole, an atmosphere of special occasion pervades the experience. The tasting menu spans Mexico's regions, showing a clear sense of style and personality while consistently impressing with creativity, excellent ingredients, strong technique and impactful flavors. A fruit and foie gras salad nestled in an orange or a huitlacoche-stuffed donut with poblano and epazote sau

5.0km

3

Burger King

burger

Fast food

205m

4

Domino's Pizza

pizza

Pizza

437m

5

Fives Rooftop

Restaurant

444m

6

El Tigre

Restaurant

Mexican

448m

7

McDonald's

burger

Fast food

494m

8

Mexico Loco

Restaurant

Mexican

500m

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.