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Hotel Dann Cartagena

★★★★·9.1/ 10Excellent
·Hotels
Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageSafety deposit boxAll 72 facilities +
Review
Official

Located in the tourist area of the city, the hotel is close to boutiques, jewellers, casinos, galleries and business centres, with direct access to the beach in a privileged location. The hotel has a convention hall with high-tech A/V equipment. In the bar, guests can enjoy cocktails, tropical drinks and a selection of liquors. This beach hotel features air conditioning, Wi-Fi, as well as a restaurant. We have adopted a Biosecurity Management System that covers all those involved in our value chain, all cleaning and disinfection processes have been strengthened and in this way we provide security to our collaborators, clients and all our visitors. Dann Hotels in accordance with the Health Emergency COVID-19, at the time of Check-in, Colombian guests are asked for identification of the EPS (Health promoting entity) and for our foreign guests support or to have active international medical assistance insurance . Due to the coronavirus (COVID-19), some facilities or services of the Hotel, will present closings or schedule changes, more information will be provided at the time of check in.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise friendly staff, spacious clean rooms, and excellent breakfast. Direct beach/pool access is highlighted. Complaints focus on aging facilities, elevator stairs, beach vendors, extra fees, and occasional service issues.

Dimension scores · cross-source

Service9.0
Location9.0
Cleanliness9.0
Surroundings9.0
Facilities8.6
Value8.0
PraisedFriendly and attentive staff · Excellent and varied breakfast · Direct beach access · Spacious and clean rooms
ComplaintsOutdated facilities · Pushy beach vendors · Unexpected extra charges · Noise or Wi-Fi issues

KEYSuitable for families valuing service/breakfast. Watch for vendors, extra fees, and aging facilities.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it easy to get to the beach?
With a location score of 9.0, it offers direct access to the beach and pool, set in an environment rated 9.0.
diningHow is the breakfast? What are the options?
Breakfast is highly praised for being excellent and varied, featuring local seafood and international dishes at Bucaneros Restaurant.
familyIs this hotel suitable for families?
Yes, 84 family guests praised the friendly staff, spacious rooms, and direct beach access. Children are allowed, and there is a shallow pool end.
coupleWhat are the pros or cons for couples?
Pros include spacious sea-view rooms and direct beach/pool access. Note that some rooms may have AC issues or noise, and elevators may require stairs.
roomHow are the room facilities and services?
Rooms are spacious and clean (cleanliness score 9.0), equipped with AC, plasma TVs, and minibars. Room service and soundproof options are available.
serviceAre the staff friendly and helpful?
Excellent. With a service score of 9.0, guests consistently praise the friendly, professional, and attentive staff across all departments.
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