Name: Hotel Jennys Schlössl
Address: Plojenweg 9, Serfaus, AT

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Guest scores & sentiment

From 125 guest reviews · multi-source · as of 2026-07-19

Guests highly praise the modern spacious rooms, exceptional friendly staff, and top-tier wellness facilities, especially the rooftop pool. Dining is generally excellent. Main drawbacks include steep paths to lifts, lack of traditional Austrian style, basic amenities in some rooms, and occasional cold reception at check-in.

Dimension scores · cross-source

Service9.0

Value9.0

Location9.0

Facilities8.8

Cleanliness8.8

Surroundings8.8

＋ PraisedExcellent cuisine · Friendly and attentive service · Rooftop panoramic pool · Prime location near lifts

－ ComplaintsMissing basic amenities · Occasional unfriendly owners · Firm mattresses · Some pools could be slightly warmer

KEYIdeal for guests seeking high-quality service, modern comfort, and wellness. Note: Steep slopes may challenge those with ski gear. Those preferring traditional styles or basic luxury amenities should consider alternatives.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Suite

2 × Extra-large double bed (Super-king size) / 1 × Sofa bed85 ㎡up to 4

Very spacious suite with a balcony overlooking the mountains, 2 bedrooms, a living room with a flat-screen cable TV, and a bathroom. Please note that 2 extra beds are available in this room type (see Extra Bed Rates).

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Deluxe Junior Suite

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed50 ㎡up to 3

Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower and a hairdryer. This suite has soundproof walls, flat-screen TV with cable channels, mountain views, as well as wine/champagne for guests. The unit has 2 beds.

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Luxury Double Room

1 × Twin bed / 1 × Extra-large double bed (Super-king size)45 ㎡up to 3

Spacious room with a balcony overlooking the mountains, a flat-screen cable TV, a seating area, and a bathroom. Please note that 2 extra beds are available in this room type (see Extra Bed Rates).

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Classic Double Room

1 × Queen bed30 ㎡up to 2

The spacious double room offers soundproof walls, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a wardrobe, a safe deposit box, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit offers 1 bed.

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Standard Double Room

1 × Extra-large double bed (Super-king size) / 2 × Twin bed25 ㎡up to 2

Room with a balcony, a flat-screen cable TV, a seating area, and a bathroom. Please note that 1 extra bed is available in this room type (see Extra Bed Rates). Limited visibility and location.

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Facilities · 93

All facilities & services listed by the hotel (aggregated across sources).

Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureSwimming poolFamily roomsBBQ facilitiesLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceHot tub/JacuzziSaunaMassage servicesPacked lunchesParkingPets allowedTerraceSki storageShared lounge/TV areaBoard games/puzzlesShuttle service (additional charge)Allergy-free roomKid mealsHeated poolPublic transport ticketsPublic BathInfinity poolOutdoor furnitureFruitsPet bowlsSteam roomBeauty ServicesPet basketManicurePedicureCoffee Shop on siteHammamStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsPhysical distancing in dining areasScreens / Barriers between staff and guests for safetySecurity alarmKey card accessInternet accessFitness facilities (surcharge)Exercise/lap poolNo accessible shuttleNo accessible train station shuttleElectric bicycle charging stationPool sun loungersBilliards or pool tableRooftop gardenSelf parking (surcharge)Bicycle-friendly propertyShopping on siteBeach umbrellasSki lift privilegesSki storageSnow sports gearATM/bankingSwimming nearbyTelevision in common areasTennis lessons on siteVegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetGamesGolf cartGuest education on local ecosystems and cultureHealth or beauty spa nearbyHorse riding nearbyHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantTour deskNon-smoking throughout

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Nearby & map

Dining

1

Beef Club

Modern Cuisine, International · ★ Michelin

€€€

A terrific modern concept that would also be right at home in Vienna or Munich! This restaurant is to be found in the exclusive Schlosshotel at an altitude of 1 436m. The sophisticated and upscale decor is done out in a palette of elegant dark tones and the atmosphere is lively. Executive Chef Klaus Kneringer and Josef Schöndorfer are in charge of the kitchen. Highlights include the "Big Cuts", meat beautifully grilled in the Big Green Egg – the Porterhouse from Austria or the Tomahawk from the US are tempting options. Experience the cuisine in all its finesse by ordering the four- or six-cour

1.8km

2

Bruderherz Fine Dine

Creative · ★ Michelin

€€€€

Housed in Das Marent hotel, this stylish fine dining restaurant with its modern Alpine-inspired decor fully lives up to the name. Brothers Alexander and Christian Marent pour their heart and soul into providing their guests with a memorable dining experience. Crafted with meticulous care and high-quality ingredients, the dishes of chef Christian Marent showcase a creative fusion of regional and international flavours. The Tyrolean salmon trout with radish and saffron vinegar, and the rack of lamb with chorizo, black-eyed beans, sweetcorn and jalapeño are fine examples of this successful blend

2.3km

1

2

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.