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The Westin New York at Times Square

Name: The Westin New York at Times Square
Address: 270 West 43rd Street, New York, US

★★★★★·8.7/ 10Recommended

WWestin Hotels & Resorts·Marriott Bonvoy·Hotels

📍270 West 43rd Street · New York ↗

📞+12122012700·Official site ↗

2002 opened · 2020 renovated· Check-in 04:00 PM / out 12:00 PM

Fitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outFax/photocopyingAll 50 facilities +

Review

Official

The Westin New York at Times Square provides flawless service and all the necessary facilities for visitors. The hotel offers car hire amenities to assist you in discovering your desired offerings in New York (NY). When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service and express check-in or check-out to ensure a comfortable stay for guests. The hotel's room service ensures an excellent option for your stay. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Within specific rooms, a coffee or tea maker, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at The Westin New York at Times Square as breakfast is made available for you on the premises. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite

Marriott Bonvoy · From guest reports · actual benefits may vary

Room upgradeSubject to availability

Subject to availability

Free breakfastRarely

Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.

Guest scores & sentiment

From 564 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location, spacious rooms, and comfortable beds, with some enjoying great views. Common complaints include outdated facilities, slow or unfriendly front desk service, and expensive breakfast with poor value.

Dimension scores · cross-source

Location9.4

Cleanliness8.9

Surroundings8.6

Rooms8.3

Service8.1

Value7.8

Facilities7.7

＋ PraisedExcellent location · Spacious and clean rooms · Friendly staff · Good breakfast options

－ ComplaintsNo fridge/extra fee · Outdated/maintenance issues · Paid breakfast · Cold service

KEYSuitable for those prioritizing location and room size. Expect older facilities, verify service details upon check-in, and be cautious with dining costs.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋

The location is excellent with a 9.4 rating, right next to Times Square and theaters, making it ideal for sightseeing.

roomAre the rooms spacious and the bedding comfortable?＋

Rooms score 8.3 for spaciousness and cleanliness, with highly praised comfortable bedding and great city views from higher floors.

pros_consWhat are the main pros and cons of staying here?＋

Pros: Prime location, spacious rooms, good views. Cons: Outdated facilities, slow/unfriendly front desk service, and expensive breakfast with poor value.

diningWhat are the dining options and their value for money?＋

Features The Foundry Bar and Bar 10 lounge for cocktails and meals. However, breakfast is noted as expensive with poor value.

serviceHow is the level of service?＋

Service scores 8.1. While many staff are friendly, some report slow front desk response or cold attitudes, with occasional cleaning or billing issues.

memberWhat official perks do Marriott Bonvoy members get?＋

Official perks include bonus points for all tiers, lounge access for Platinum/Titanium/Ambassador, late checkout for Titanium/Ambassador, and welcome amenities for all tiers.

No checkout or paid ranking here — commission never drives content.

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Room types · 30

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Renewal Suite, 1 King, Skyline view

1 × Extra-large double bed (Super-king size)84 ㎡up to 3

This suite, with a Skyline view, has a spa bath, living room and dining area.

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One-Bedroom Suite, 1 King, Sofa bed, Skyline view

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed70 ㎡up to 4

This suite, with a Skyline view, has a spa bath, living area and dining area.

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Suite, 1 Bedroom, River View

1 × King bed70 ㎡up to 3

1 King Bed750 sq feet Layout - Bedroom, dining area, and sitting areaRelax - In-room massage availableInternet - WiFi Entertainment - 32-inch TV with premium channels, pay movies, iPod dockFood & Drink - Coffee/tea maker and 24-hour room service Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

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RoomSuite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

1 × King bed / 1 × Sofa bed70 ㎡up to 4

1 King Bed and 1 Double Sofa Bed750 sq feet Layout - Bedroom, dining area, and sitting areaRelax - In-room massage availableInternet - WiFi Entertainment - 32-inch TV with premium channels, pay movies, iPod dockFood & Drink - Coffee/tea maker, 24-hour room service, and free bottled waterSleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

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Junior Suite, 1 King, Sofa bed

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed41 ㎡up to 4

This suite features a sofa bed, mini-bar and work desk.

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skyline_viewJunior Suite with Tub and Skyline View - High Floor - Mobility/Hearing Accessible

Junior Suite with Tub and Skyline View - High Floor - Mobility/Hearing Accessible

41 ㎡up to 4

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RoomPremium Deluxe Suite, 1 King, Sofa bed

Premium Deluxe Suite, 1 King, Sofa bed

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed41 ㎡up to 4

This suite features a sofa bed, mini-bar and work desk.

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RoomSuite, 1 King Bed

Suite, 1 King Bed

1 × King bed41 ㎡up to 4

1 King Bed440 sq feet Layout - Separate sitting areaRelax - In-room massage availableInternet - WiFi Entertainment - 32-inch TV with premium channels, pay movies, iPod dockFood & Drink - Coffee/tea maker, 24-hour room service, and free bottled waterSleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

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RoomGrand Deluxe King, Larger Guest room, 1 King

Grand Deluxe King, Larger Guest room, 1 King

1 × Extra-large double bed (Super-king size)37 ㎡up to 3

This room features a flat-screen TV, a work desk and a tea/coffee maker.

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RoomGrand Deluxe King Room with Adapted Tub - Mobility and Hearing Accessible

Grand Deluxe King Room with Adapted Tub - Mobility and Hearing Accessible

1 × Extra-large double bed (Super-king size)37 ㎡up to 3

The unit has 1 bed.

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RoomGrand Deluxe King Room with Roll-in Shower - Mobility and Hearing Accessible

Grand Deluxe King Room with Roll-in Shower - Mobility and Hearing Accessible

1 × Extra-large double bed (Super-king size)37 ㎡up to 3

The unit has 1 bed.

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Grand Room, 1 King Bed (Hearing Accessible)

1 × King bed37 ㎡up to 3

1 King Bed400 sq feet Relax - In-room massage availableInternet - WiFi Entertainment - 32-inch TV with premium channels, pay movies, iPod dockFood & Drink - Coffee/tea maker and 24-hour room service Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

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city_viewDeluxe Corner King, Larger Guest room, 1 King, City view

Deluxe Corner King, Larger Guest room, 1 King, City view

1 × Extra-large double bed (Super-king size)33 ㎡up to 3

This room, with a city view, features a flat-screen TV, a work desk and a tea/coffee maker.

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Grand Deluxe Corner King, Larger Guest room, 1 King

1 × Extra-large double bed (Super-king size)33 ㎡up to 3

The spacious double room provides air conditioning, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. This double room features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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Grand Deluxe Double, Larger Guest room, 2 Queen

2 × Queen bed33 ㎡up to 4

This room features a flat-screen TV, a work desk and a tea/coffee maker.

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RoomGrand Deluxe Queen Room with Two Queen Beds and Adapted Tub - Mobility and Hearing Accessible

Grand Deluxe Queen Room with Two Queen Beds and Adapted Tub - Mobility and Hearing Accessible

2 × Queen bed33 ㎡up to 4

The unit has 2 beds.

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RoomGrand Deluxe Queen Room with Two Queen Beds and Roll-in Shower - Mobility and Hearing Accessible

Grand Deluxe Queen Room with Two Queen Beds and Roll-in Shower - Mobility and Hearing Accessible

2 × Queen bed33 ㎡up to 4

The unit has 2 beds.

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Premium Corner King, Guest room, 1 King, Corner room

1 × Extra-large double bed (Super-king size)33 ㎡up to 3

This room features a flat-screen TV, a work desk and a tea/coffee maker.

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Premium King Room with Skyline View and Adapted Tub - Mobility and Hearing Accessible

1 × Extra-large double bed (Super-king size)33 ㎡up to 3

The unit offers 1 bed.

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skyline_viewPremium King Room with Skyline View and Roll-in Shower - Mobility and Hearing Accessible

Premium King Room with Skyline View and Roll-in Shower - Mobility and Hearing Accessible

1 × Extra-large double bed (Super-king size)33 ㎡up to 3

The unit offers 1 bed.

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RoomTradtional Corner King, Larger Guest room, 1 King

Tradtional Corner King, Larger Guest room, 1 King

1 × Extra-large double bed (Super-king size)33 ㎡up to 3

This room features a flat-screen TV, a work desk and a tea/coffee maker.

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Deluxe Double, Guest room, 2 Double, City view, Mid floor

2 × Double bed29 ㎡up to 4

This room, with a city view, features a flat-screen TV, a work desk and a tea/coffee maker.

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city_viewDeluxe King, Guest room, 1 King, City view, Mid floor

Deluxe King, Guest room, 1 King, City view, Mid floor

1 × Extra-large double bed (Super-king size)29 ㎡up to 3

This room, with a city view, features a flat-screen TV, a work desk and a tea/coffee maker.

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Premium Double, Guest room, 2 Double, High floor

2 × Double bed29 ㎡up to 4

This room features a flat-screen TV, a work desk and a tea/coffee maker.

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RoomPremium King, Guest room, 1 King, High floor

Premium King, Guest room, 1 King, High floor

1 × Extra-large double bed (Super-king size)29 ㎡up to 3

This room features a flat-screen TV, a work desk and a tea/coffee maker.

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RoomTraditional Double, Guest room, 2 Double, Low floor

Traditional Double, Guest room, 2 Double, Low floor

2 × Double bed29 ㎡up to 4

This room features a flat-screen TV, a work desk and a tea/coffee maker.

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RoomTraditional Double, Guest room, 2 Double, Low floor- Parking Included

Traditional Double, Guest room, 2 Double, Low floor- Parking Included

2 × Double bed29 ㎡up to 4

This room features a flat-screen TV, a work desk, a tea/coffee maker, and Free Self Parking.

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RoomTraditional King, Guest room, 1 King

Traditional King, Guest room, 1 King

1 × Extra-large double bed (Super-king size)29 ㎡up to 3

This room features a flat-screen TV, a work desk and a tea/coffee maker.

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Traditional King, Guest room, 1 King- Parking Included

1 × Extra-large double bed (Super-king size)29 ㎡up to 3

This room features a flat-screen TV, a work desk, tea/coffee maker and Free Self Parking.

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RoomTraditional King Room with Roll-in Shower - Mobility and Hearing Accessible

Traditional King Room with Roll-in Shower - Mobility and Hearing Accessible

1 × Extra-large double bed (Super-king size)29 ㎡up to 3

The unit has 1 bed.

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Nearby & map

DiningSights

Le Bernardin

french, seafood · ★★★ Michelin

$$$$

Well-heeled patrons continue to hold court in this iconic Midtown restaurant led by the ever-gracious Chef Eric Ripert. Truly, this is the moment to dress up, as diamond necklaces and finely pressed suits fill the kinetic dining room night after night. Seafood has long been the calling card of a kitchen that offers a sizeable à la carte menu and doesn’t force guests into lengthy tasting experiences. Salmon with horseradish emulsion alongside the signature yellowfin tuna pounded thin and laid over toasted baguette smeared with foie gras speaks to a quietly sophisticated, confident style ground

764m

Chef's Table at Brooklyn Fare

Contemporary · ★★ Michelin

$$$$

This famed address hidden in the back corner of a Hell’s Kitchen grocery store has entered a new era under Chefs Max Natmessnig and Marco Prins. The room is a box of luxury and sparkles as bright as ever under the spotlights, with most guests seated at a glossy walnut counter that wraps around a brigade of cooks who have nowhere to hide. The team works quickly, sending out a volley of delicate tarts and bites that showcase skill and refinement. Highlights have included a nicely crisped duck breast with foie gras and desserts like Fujisan bread accompanied by coconut sorbet. All the while, an e

630m

Sushi Sho

Japanese, Sushi · ★★★ Michelin

$$$$

In the shadow of the New York Public Library, Chef Keiji Nakazawa exemplifies mastery of the highest order. His omakase is utterly unique. The progression ebbs and flows with a dazzling variety of fish, shellfish, vegetables and more; applying an extensive use of fermentation techniques first developed in Japan. Reverent, while also honoring flexibility and evolution, the chef and team are constantly honing their craft.The setting is its own marvel and features a Hinoki counter flanked by towering ice boxes fronted with carved wood doors, while all around, the kitchen and service teams work in

918m

Gabriel Kreuther

French, Contemporary · ★★ Michelin

$$$$

At the base of the Grace building on the edge of Bryant Park, this cavernous restaurant is dressed in luxury from top to bottom. A large bar welcomes a boisterous after-work crowd, while the spacious dining room is a work of cream-colored banquettes, fine art and sparkling cutlery. Alsatian-born Chef Gabriel Kreuther cooks with a global sensibility rooted in excellent French technique. Warm kugelhopf with chive fromage blanc as well as the smoked sturgeon and sauerkraut tart are indulgent, gratifying classics, while bass with wax bean ragout and mussels celebrates the seasons. An old-school ch

751m

Mari

korean · ★ Michelin

$$$$

Mari, which means “roll” in Korean, is Hell’s Kitchen’s latest destination from the talented Sungchul Shim, who made a name for himself at his tasting counter (Kochi) just down the street. Those familiar with casual Japanese handroll counters are in for a surprise as Chef Shim reimagines the genre as a tasting menu, primed with top-notch ingredients and Korean flavors.Glistening planks of Scottish salmon; tender strips of cured mackerel; and three types of mushrooms are placed on beds of rice cradled in seaweed. Chefs work swiftly, moving from one roll to the next with nowhere to hide in this

429m

Kochi

korean · ★ Michelin

$$$$

Kochi challenges the idea that tasting menus must be lengthy or overly formal, offering a more streamlined format anchored by an open kitchen. The concept nods to skewers: Kochi is Korean for skewer, after all, and they appear at points throughout the progression. Chef Sungchul Shim draws on Korean flavors and fine dining technique to create a menu of composed bites, from raw preparations with light garnishes to more substantial courses like duck and bibimbap. The approach is contemporary and approachable, with an emphasis on balance and presentation.

581m

Per Se

american, french · ★★★ Michelin

$$$$

An experience at Thomas Keller’s Per Se is one to be savored, recounted and remembered. In a city where space itself is a luxury, the dining room is impressively scaled, offering both stellar views of Central Park as well as precious privacy from table to table. As for the cooking, the French kitchen closely aligns itself with the seasons, sourcing best-in-class product and preparing them with razor-sharp refinement. Signatures like “Oysters and Pearls” or the grand dessert finale are reliable, thrilling bookends. What happens in between is a mature study in confidence and class. An effortless

1.3km

Joo Ok

Korean, Contemporary · ★★ Michelin

$$$$

In the beating heart of Koreatown, take a freight elevator up 16 stories to find this elegantly appointed retreat. Echoing a traditional Korean home, guests are welcomed with snacks and drinks before being escorted to the dining room, where a minimalist design is juxtaposed with views of the Manhattan skyline. Chef Chang-ho Shin offers a Korean tasting menu that feels both traditional and contemporary and exudes calm, collected refinement. A deconstructed pheasant mandu with foie gras and morels is a remarkable feat while spotted prawn and geoduck clam is dressed with vivid green perilla oil m

1.2km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

The Westin New York at Times Square

Tier × benefits, as tested

Guest scores & sentiment

Room types · 30

Renewal Suite, 1 King, Skyline view

One-Bedroom Suite, 1 King, Sofa bed, Skyline view

Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

Junior Suite, 1 King, Sofa bed

Junior Suite with Tub and Skyline View - High Floor - Mobility/Hearing Accessible

Premium Deluxe Suite, 1 King, Sofa bed

Suite, 1 King Bed

Grand Deluxe King, Larger Guest room, 1 King

Grand Deluxe King Room with Adapted Tub - Mobility and Hearing Accessible

Grand Deluxe King Room with Roll-in Shower - Mobility and Hearing Accessible

Grand Room, 1 King Bed (Hearing Accessible)

Deluxe Corner King, Larger Guest room, 1 King, City view

Grand Deluxe Corner King, Larger Guest room, 1 King

Grand Deluxe Double, Larger Guest room, 2 Queen

Grand Deluxe Queen Room with Two Queen Beds and Adapted Tub - Mobility and Hearing Accessible

Grand Deluxe Queen Room with Two Queen Beds and Roll-in Shower - Mobility and Hearing Accessible

Premium Corner King, Guest room, 1 King, Corner room

Premium King Room with Skyline View and Adapted Tub - Mobility and Hearing Accessible

Premium King Room with Skyline View and Roll-in Shower - Mobility and Hearing Accessible

Tradtional Corner King, Larger Guest room, 1 King

Deluxe Double, Guest room, 2 Double, City view, Mid floor

Deluxe King, Guest room, 1 King, City view, Mid floor

Premium Double, Guest room, 2 Double, High floor

Premium King, Guest room, 1 King, High floor

Traditional Double, Guest room, 2 Double, Low floor

Traditional Double, Guest room, 2 Double, Low floor- Parking Included

Traditional King, Guest room, 1 King

Traditional King, Guest room, 1 King- Parking Included

Traditional King Room with Roll-in Shower - Mobility and Hearing Accessible

Facilities · 50

Nearby & map