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Grand Hotel

★★★★★·8.9/ 10Recommended
·Hotels
Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolFamily roomsAll 75 facilities +
Review
Official

Grand Hotel Łódź, the oldest and most legendary hotel in the city, has been a symbol of prestige and elegance since its establishment in 1888. Completely renovated and modernized in 2023 to meet five-star standards, the hotel offers 152 beautifully appointed rooms and suites, two restaurants, a café with homemade pastries, and unique conference facilities, including a historic theater hall. Located in the heart of Łódź on Piotrkowska Street, it provides guests with easy access to shops, galleries, and cafes. Guests can enjoy the Wellness & Spa center with a swimming pool, a fitness area, and a wide range of personalized services, such as 24-hour reception, concierge, and room service. Each room is equipped with free Wi-Fi, air conditioning, minibar, safe, TV, and luxurious amenities including signature bathrobes.

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Guest scores & sentiment

From 163 guest reviews · multi-source · as of 2026-07-18

Guests highly praise the prime location, luxurious vintage design, spacious rooms, and exceptional spa facilities, with generally positive staff feedback. Main complaints focus on limited breakfast dessert variety, bathroom safety/drainage issues, occasional noise, and inconsistent front desk attitude.

Dimension scores · cross-source

Rooms10.0
Location9.9
Cleanliness9.4
Service9.3
Value9.1
Facilities9.1
PraisedPrime central location & convenient transport · Spacious rooms & elegant interior · Exceptional spa & gym facilities · Friendly & professional staff
ComplaintsSlippery bathroom floors & missing grab bars · Firm beds or unsuitable pillows · Occasional street noise in some rooms · Minor breakfast availability or service pacing issues

KEYIdeal for couples seeking design and spa experiences. Check breakfast preferences, accessibility details, and noise levels.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what nearby facilities are available?
The hotel is located on historic Piotrkowska Street with a location score of 9.9. It is just 1.7 km from the Manufaktura centre, offering excellent connectivity.
diningWhat dining options does the hotel offer and how is the breakfast?
The restaurant serves Polish and international cuisine with an on-site coffee shop and bar. Guests rate it highly overall, though some suggest expanding the breakfast dessert selection.
roomWhat are the room facilities and comfort levels like? Is it suitable for couples?
Rooms score a perfect 10.0 and feature air conditioning, free Wi-Fi, and cozy seating. Double-bed rooms are highly rated by couples for their spacious, luxurious vintage design, though some find mattresses firm.
facilityWhat leisure and wellness facilities are available?
The hotel features a swimming pool, sauna, steam room, and spa center, scoring 9.1 in facilities. Guests highly praise the wellness experience, though the gym requires a surcharge and offers basic equipment.
policyWhat are the check-in and check-out times, and are pets allowed?
Check-in is at 15:00 and check-out at 12:00. Pets are welcome with dedicated bowls and baskets provided. Private check-in is available for a seamless arrival experience.
serviceHow is the service level and staff attitude?
Service scores 9.3 out of 10, with most guests praising professional and friendly staff. Some note occasional slow responses or cool front desk attitudes, so early communication is recommended.
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