Name: Hotel Casa Esmeralda
Address: Calle 13B # 85C-09, Cali, CO

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Guest scores & sentiment

From 100 guest reviews · multi-source · as of 2026-07-23

Guests praise the friendly staff, value for money, and excellent restaurant food. Rooms are generally clean and comfortable, with some offering AC. Complaints focus on maintenance issues (AC, TV, hot water), weak WiFi, insecure parking, and occasional booking discrepancies.

Dimension scores · cross-source

Cleanliness9.5

Service9.4

Rooms9.3

Value9.2

Location9.2

Facilities9.2

Surroundings9.0

Wi-Fi7.9

＋ PraisedHigh cleanliness · Friendly staff · Delicious breakfast · Great location

－ ComplaintsNo private parking · Weak Wi-Fi · Noise issues · Uncomfortable beds

KEYIdeal for budget travelers seeking good food and service. Verify room specs (AC, bed type) and parking security beforehand; not ideal for those needing strong WiFi.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Triple Room with Balcony

1 × Sofa bed / 1 × Queen bed24 ㎡up to 3

This air-conditioned triple room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit has 2 beds.

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Deluxe Triple Room

1 × Sofa bed / 1 × Queen bed20 ㎡up to 3

Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with streaming services, a seating area, a wardrobe, a sofa as well as pool views. The unit has 2 beds.

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Economy Double Room

1 × Double bed18 ㎡up to 2

This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

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Superior Queen Room

1 × Queen bed18 ㎡up to 2

This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

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Facilities · 41

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsSoundproof roomsParkingShared lounge/TV areaConcierge serviceShared kitchenStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guests24-hour securityDelivered food - securely coveredKey card accessInternet accessOffsite parking discounted rates availableSelf parking (surcharge)Swimming nearbyTelevision in common areasAccess to nearby indoor poolFree wired internetHousekeeping on requestNon-smoking roomsTour deskNon-smoking throughout

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Nearby & map

DiningSights

1

Leños y Carbón

Restaurant

727m

2

Crepes & Waffles Ciudad Jardin

ice_cream

Restaurant

1.3km

3

Sansai Wok

Restaurant

Japanese

1.4km

4

Burger King

Restaurant

Fast food

1.5km

5

Ventolini

ice_cream

Restaurant

1.5km

6

Salad Bar lounge

Restaurant

Bar

1.7km

7

Tangos Y Rancheras

Restaurant

Bar

1.8km

8

Platillos Voladores

Restaurant

1.8km

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.