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Garden Palace Hotel

★★★★·8.1/ 10Recommended
·Hotels
Area shuttle (surcharge)24-hour front deskGardenLuggage storageTerraceFree WiFiAll 22 facilities +
Review
04

Guest scores & sentiment

From 188 guest reviews · multi-source · as of 2026-07-17

Reviews are polarized. Praise focuses on friendly family-run service, spacious clean rooms, and quiet atmosphere. Criticism highlights extra charges for AC/WiFi, poor hygiene details, outdated facilities, rude staff attitudes, and disruptive behavior by some guests.

Dimension scores · cross-source

Location8.8
Service7.0
Value6.9
Facilities5.0
Cleanliness4.5
Rooms4.2
+ PraisedGood value for money · Great location near beach/strips · Spacious pool area · Friendly/helpful family staff
- ComplaintsRude/intimidating/harassing staff · Extra charges for AC/WiFi · Hygiene/maintenance issues · Strict rules/restrictions

KEYSuitable for budget travelers seeking value and quiet. Note extra fees for AC/WiFi; avoid if expecting high-end service or strict hygiene standards.

FAQ · grounded in hotel data & reviews

locationWhere is the hotel located and what are nearby attractions?+
Located in the heart of Riga's Old Town with an 8.8 location score, it is close to landmarks like the Occupation Museum and St. Peter's Church.
roomWhat are the room conditions like? Are they spacious?+
Rooms are generally spacious and bright (4.2/5), but facilities can be outdated and cleanliness varies, so inspect upon arrival.
diningIs breakfast included in the room rate?+
Breakfast is not included; a buffet is available for an additional charge.
serviceHow is the service attitude at the hotel?+
Polarized: praised for friendly family-run service (7.0/5), but criticized for rude staff and discriminatory behavior by some guests.
policyWhat are the check-in and check-out times?+
Check-in is at 14:00 and check-out at 12:00. Luggage storage is available for early arrivals or late departures.
facilityDoes the hotel have Wi-Fi? Is there a charge?+
Free wired and wireless internet is listed, but some reviews mention extra charges for WiFi, so confirm with reception.
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