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Sheraton New York Times Square Hotel

★★★★·8.1/ 10Recommended
SSheraton·Marriott Bonvoy·Hotels
1961 opened · 2025 renovated· Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 52 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Sheraton New York Times Square Hotel. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service and express check-in or check-out. For extended visits or whenever required, the dry cleaning service ensures your preferred travel garments remain fresh and accessible. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. At Sheraton New York Times Square Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms within the hotel, a coffee or tea maker, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 345 guest reviews · multi-source · as of 2026-07-08

Guests praise the prime location and convenient transit. Common complaints include dated facilities, long elevator waits, slow check-in, inconsistent cleanliness, and variable staff service.

Dimension scores · cross-source

Location9.4
Surroundings8.8
Cleanliness8.4
Service7.8
Value7.4
Facilities7.2
PraisedPrime location · Good value · Convenient luggage storage · Comfortable beds
ComplaintsSmall rooms · Uncomfortable beds · Poor service/long waits · Long elevator waits

KEYSuitable for location-focused travelers. Avoid peak check-in; sensitive to age/noise should consider alternatives.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to reach attractions?
The location is excellent (score 9.4), right next to Times Square and Rockefeller Center with convenient transit.
diningDoes the hotel offer breakfast? Where can I eat?
Yes, enjoy a buffet at Hudson Market or savor Angus burgers. Some guests note the value is average and queues can be long.
familyIs this hotel suitable for families with children?
Children are welcome. While the location is great and beds are comfy, some families note small rooms and extra fees for luggage storage.
businessWhat is the experience like for business travelers?
Business guests appreciate the prime location and concierge. However, note paid/unstable Wi-Fi, dated facilities, and long elevator waits.
roomHow are the room facilities and services?
Rooms feature work areas and AC with comfortable bedding (cleanliness score 8.4). However, facilities are dated and WiFi incurs an extra charge.
memberWhat perks do Marriott Bonvoy members get?
Official perks: Titanium/Platinum/Ambassador tiers get late checkout, lounge access, and bonus points. Gold/Silver get bonus points. Breakfast/upgrades vary.
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