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Crowne Plaza Riyadh Palace by IHG

★★★★★·8.4/ 10Recommended
IIHG Hotels & Resorts·IHG One Rewards·Hotels
2018-05-16 opened· 306 rooms
Area shuttle (surcharge)Meeting roomsFitness facilitiesHealth or beauty spa nearbyHealth club24-hour front deskAll 45 facilities +
Review
Official

Centrally located in the heart of the government ministries and banking district, The Crowne Plaza Riyadh Palace Hotel caters for international business travelers and meeting delegates. The hotel rooms are spacious and provide the comfort required by discerning business travelers such as high speed internet, business lunch, Starbucks coffee on the go, business center, executive floor, meeting rooms, and secretarial services.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests consistently praise the exceptional, attentive staff and warm Saudi hospitality. The breakfast buffet receives high marks for its variety and quality, while rooms are noted as spacious and clean, especially newly renovated ones. The central location and well-maintained facilities are also highlighted. Minor concerns include lobby renovation noise, occasional outdated room features, and rare booking glitches, but the overall experience remains outstanding.

Dimension scores · cross-source

Value8.0
Service8.0
Location8.0
PraisedProfessional and warm staff · Excellent and varied breakfast · Spacious, clean, and comfortable rooms · Convenient location
ComplaintsOutdated or faulty room facilities · Lobby renovation noise and dust · Rare severe hygiene and service issues · Some rooms feel dated

KEYIdeal for business and leisure travelers. Request newly renovated rooms and avoid lobby construction zones. Verify booking confirmations promptly.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?
Located in the city center, it offers a convenient and safe environment with nearby shopping and excellent transport links, ideal for business and solo travelers.
diningWhat is the variety and quality of breakfast and dining?
The breakfast is highly praised for its variety and quality. The Palace Restaurant serves international cuisine, complemented by 24-hour room service and a bar.
serviceHow is the hotel's service level and staff performance?
With an average review score of 9.6 across 200 comments, guests consistently praise the professional, attentive staff and warm Saudi hospitality.
roomWhat are the room conditions and facility status like?
Rooms are generally spacious and clean, especially on newly renovated floors. However, some older floors may need updates, so requesting a renovated room is advisable.
businessIs this hotel suitable for business travelers?
Highly recommended for business travelers. Guests praised the professional service and management, supported by versatile meeting spaces totaling 1350 sq ft and a business center.
familyIs the hotel suitable for families with children?
The policy explicitly states children are not allowed. Additionally, some family guests reported hygiene issues at the children's pool and outdated rooms, limiting the family experience.
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