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Star Hotel

★★★
·Hotels
📍38, La Van Cau, Thang Tam, Ho Chi Minh City, 78000 · Vung Tau ↗
Express check-out24-hour front deskLuggage storageExpress check-in/check-outTerraceFree WiFiAll 19 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the excellent transport links, spotless cleanliness, and friendly staff. Main complaints involve small room sizes, lack of a lift, street noise in some rooms, and missing amenities like fridges and complimentary toiletries.

Dimension scores · cross-source

Service9.3
Location9.0
Cleanliness8.9
Rooms8.7
Value8.7
Facilities8.2
Wi-Fi7.6
＋ PraisedSpotless cleanliness · Excellent location & transport access · Friendly & helpful staff · Functional rooms & comfortable beds
－ ComplaintsCompact rooms & bathrooms · Strenuous stair access for upper floors · No air conditioning in hot weather · Limited wardrobe/storage

KEYIdeal for budget travelers prioritizing location and hygiene. Those with heavy luggage or groups should note the lack of a lift and compact rooms. Select non-street-facing rooms for better quiet.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transport convenient?＋
Guests rate the location 9.0/10 across 75 reviews, frequently praising convenient transport links near the metro and airport, with nearby dining and shopping.
policyWhat are the check-in and check-out times, and is express service available?＋
Check-in is at 12:30 and check-out at 11:30. The hotel provides express check-in/out services and a 24-hour front desk for flexible arrivals.
familyDoes the hotel allow children, and is it suitable for family trips?＋
The hotel policy does not allow children. Family reviews note multiple staircases on higher floors and compact bathrooms, making it less suitable for families.
roomAre the rooms spacious, and are street-facing rooms noisy?＋
Rooms score 8.7/10, yet “small room size” remains a top complaint in 75 reviews. Some street-facing or reception-adjacent rooms can be noisy, so confirm your room type in advance.
serviceHow are the hotel's service and cleanliness?＋
Service scores an impressive 9.3/10 and cleanliness 8.9/10. Guests consistently praise the friendly, efficient staff and spotless room cleaning as the standout highlights.
facilityWhat main facilities are available, including parking and Wi-Fi?＋
Amenities include free Wi-Fi (7.6/10), a terrace, luggage storage, BBQ grills, and free self-parking. Wi-Fi scores are moderate, so heavy users should manage expectations.
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