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Best Western Plus Kelowna Hotel & Suites

★★★★·9.2/ 10Excellent
BBest Western Plus·Best Western Rewards·Hotels
Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 60 facilities +
Review
Official

Visitors can make good use of the wireless internet connection available at the public areas of the property. Landhaus Höpen offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night. In case of need, everyone staying at this accommodation may avail for health and wellness services.

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Guest scores & sentiment

From 297 guest reviews · multi-source · as of 2026-07-10

Guests praise friendly staff, convenient location, pet-friendly amenities, and extensive breakfast. Common complaints include poor soundproofing, noise from groups or traffic, dated room conditions, cleanliness lapses, and occasional billing disputes.

Dimension scores · cross-source

Rooms9.3
Cleanliness9.2
Service9.0
Location9.0
Surroundings9.0
Facilities8.9
Value8.4
PraisedFriendly and professional staff · Clean and comfortable rooms · Varied breakfast options · Convenient location
ComplaintsFacility maintenance and hygiene issues · Pet fee disputes · Inconsistent breakfast quality · Low shower water pressure

KEYSuitable for families and pet owners. Avoid tower rooms for noise sensitivity. Verify room condition upon arrival and keep records for potential disputes.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
With a location score of 9.0, guests praise its convenient position. The hotel offers free Wi-Fi and an airport shuttle for easy travel.
diningHow is the breakfast and what are the options?
Breakfast is highly praised as a key pro, featuring a complimentary hot buffet. The on-site restaurant serves dinner, while the pub offers lunch and dinner.
familyIs this hotel suitable for families with children?
Yes, it features family rooms, allows pets, and has an indoor heated mineral pool. Guests note the spacious and clean rooms are great for families.
businessWhat is the experience like for business travelers?
Business guests appreciate the friendly staff, clean rooms, and rich breakfast, citing high value. However, some report maintenance issues like gym equipment faults or low water pressure.
coupleWhat are the advantages for couples staying here?
Couples enjoy spacious, clean rooms with comfortable bedding and efficient service. The convenient location and free parking are highlights, though some facilities may be dated.
roomHow are the room facilities and services?
Rooms score 9.3, featuring 40-inch TVs and iPod docks. Service scores 9.0 with friendly staff. Note that soundproofing can be poor, potentially affected by traffic or group noise.
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