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Surabaya Suites Hotel Powered by Archipelago

★★★★·8.7/ 10Recommended
·Hotels
1993 opened · 2014 renovated· 278 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolBBQ facilitiesAll 59 facilities +
Review
Property information · Agoda

Surabaya Suites Hotel Powered by Archipelago provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Surabaya. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water, a coffee or tea maker and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Start your day stress-free at Surabaya Suites Hotel Powered by Archipelago as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Visitors with specific dietary preferences can savor a variety of culinary styles at Surabaya Suites Hotel Powered by Archipelago, featuring halal choices to accommodate their needs. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment. Throughout the day, engage in the entertaining activities available at Surabaya Suites Hotel Powered by Archipelago. Unwind effortlessly each day by exploring the salon, conveniently situated within the hotel. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

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Guest scores & sentiment

From 145 guest reviews · multi-source · as of 2026-07-18

Guests highly praise the strategic location near malls and transport, spacious suites with separate work areas, and friendly staff. Common complaints include aging facilities, occasional hygiene issues like stained linens, weak AC or WiFi, and indoor smoking policies affecting comfort.

Dimension scores · cross-source

Surroundings9.2
Location9.1
Value8.6
Service8.6
Cleanliness8.5
Facilities8.4
Rooms7.7
+ PraisedStrategic location near malls · Spacious rooms with living areas · Varied breakfast with local dishes · Good value for money
- ComplaintsAging facilities · Inconsistent hot water · Pool located outside building · Housekeeping issues in some rooms

KEYIdeal for business travelers and shoppers. Request non-smoking rooms, expect moderate facility conditions, and choose higher floors for better views.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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