Name: Family Apartments by ASTORIA Hotel & Medical Spa
Address: 14 Ondřejská, Karlovy Vary, CZ

04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests highly praise the central location, spacious modern apartments, generous breakfast, complimentary tea room, and family-friendly amenities like the kids’ playroom. The spa and overall staff service receive strong acclaim. Minor drawbacks include extremely limited hotel parking requiring nearby alternatives, occasional sound insulation and hallway lighting issues, and a crowded or extra-cost spa area shared with other properties.

Dimension scores · cross-source

Cleanliness9.7

Rooms9.6

Location9.6

Facilities9.5

Value9.1

Service9.0

Surroundings9.0

Wi-Fi8.5

＋ PraisedExcellent location · Clean, modern apartments with full facilities · Family-friendly with children's areas · Popular SPA and complimentary tea/snacks

－ ComplaintsPoor soundproofing · Very limited parking availability · Crowded SPA facilities · Some staff unfriendly

KEYIdeal for families exploring the city on foot; drivers should arrange parking in advance. Visit the spa off-peak and confirm room lighting preferences before check-in.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

R

Room types · 1

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Two-Bedroom Apartment

1 × Queen bed55 ㎡up to 5

This apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit has 3 beds.

Rates / book on FlyerTrip →

F

Facilities · 83

All facilities & services listed by the hotel (aggregated across sources).

ClubhouseHealth or beauty spa nearbyAir conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingSoundproof roomsIroning serviceSaunaMassage servicesPacked lunchesParkingPets allowedTerraceSki storageCurrency exchangeShared lounge/TV areaConcierge serviceKid mealsHeated poolBaby safety gatesOutdoor furniturePet bowlsSpa/wellness center servicesSteam roomBeauty ServicesPet basketCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securitySecurity alarmThermometers for guests provided by propertyKey card accessInternet accessFishing nearbyNo accessible train station shuttleClubhousePaddle boating nearbyPlayground on sitePool sun loungersReception hallBicycle-friendly propertyShopping on siteSki storageSnow sports gearArt gallery on siteSwimming nearbyTelevision in common areasAccess to nearby indoor poolVegetarian menu options availableAccessible train station shuttleWater park access (surcharge)Free wired internetFront desk (limited hours)GamesGolfing on siteHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantTour deskNon-smoking throughout

N

Nearby & map

DiningSights

1

Malá Dvorana

Contemporary

€€€

In a side wing of the historical Grandhotel Pupp, this restaurant is accommodated in a magnificent hall. Elaborate mouldings on the ceiling and walls and an imposing crystal chandelier are a stylish throwback to bygone days; decorated with gold leaf, the modern glass bar in the middle of the room is also noteworthy. The contemporary dishes include pan-fried mackerel, sliced beetroot, leek mousse, honey, or chicken ballotine, Jerusalem artichoke, sautéed kale, chicken demi-glace.

678m

2

Grandrestaurant Pupp

Classic French, Regional Cuisine

€€€

What could be better suited to this time-honoured setting than classic Czech cuisine? The lavish restaurant of the venerable Grand Hotel Pupp is housed in a magnificent space boasting high ceilings, an abundance of mouldings and stylish details such as fine chandeliers and mirrors, elegant fabrics and heavy curtains, all exuding a sense of history. An adept front-of-house team serves classically rooted cuisine with Czech and international influences. Both a set menu and à la carte options are available.

682m

3

Le Marché

Seasonal Cuisine, Mediterranean Cuisine

€€

This restaurant housed in a small hotel with a handsome Classical villa façade is a popular establishment. For starters, it enjoys an attractive location on the outskirts of the town, right on the banks of the Teplá – the riverside terrace is a romantic spot in summer. The seasonal cuisine is imbued with Mediterranean influences. In the evening, you can put together a three-course meal from a choice of several dishes or order the six-course tasting menu. At lunchtime, there is a somewhat simpler three-course set menu. Service comes courtesy of a well-staffed, very friendly and competent servic

774m

1

2

3

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.