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Hilton Garden Inn West Edmonton

★★★·9.1/ 10Excellent
HHilton Garden Inn·Hilton Honors·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 39 facilities +
Review
Official

This elegant hotel lies in the tourist centre, just a few paces from the centre of Fatima, where guests will discover many shopping and entertainment venues. This 4-storey accommodation establishment was opened in 2001 and comprises a total of 120 double rooms. Guests may choose to enjoy refreshments at the cosy bar, or indulge themselves with a specialty from the local or international cuisine at the air-conditioned restaurant. Room and laundry services are on offer to guests and parking facilities are to be found outside the hotel. Each of the tastefully decorated rooms comes with an en suite bathroom. Internet access and central heating also feature as standard. Guests may select their breakfast from an ample buffet.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 323 guest reviews · multi-source · as of 2026-07-09

Guests praise friendly staff, prime location near WEM, clean rooms, and excellent breakfast. Common complaints include dated decor, uncomfortable sofa beds, slow breakfast service during peaks, and occasional HVAC or maintenance issues.

Dimension scores · cross-source

Location9.0
Service8.9
Cleanliness8.5
Surroundings8.4
Facilities8.2
Value8.0
+ PraisedExcellent location · Friendly and professional staff · High-quality breakfast · Clean and comfortable rooms
- ComplaintsOutdated facilities needing upgrade · Poor hygiene details · Water supply issues · Unstable elevators

KEYIdeal for families/business travelers valuing service/location. Avoid peak breakfast hours, verify sofa bed needs, and consider decor age.

FAQ · grounded in hotel data & reviews

locationHow is the location? What are the nearby conveniences?+
Located just 3km from West Edmonton Mall, it offers prime convenience with on-site ATM, gift shop, and restaurant.
diningHow is the breakfast quality? Any tips?+
Breakfast is highly rated but has long waits during peaks. Consider off-peak times or room service to save time.
familyIs this hotel suitable for families? What facilities are available?+
Yes, it welcomes pets, offers family rooms, an indoor pool, and fitness center. Staff are friendly, though some facilities are dated.
businessWhat is the experience like for business travelers?+
Business guests praise personalized service, cleanliness, and 24-hour business center. Note occasional equipment issues.
coupleWhat are the pros and cons for couples?+
Pros: convenient location, warm service, great breakfast. Cons: some rooms have hygiene details missing or aged bathtubs; inspect upon arrival.
roomAre rooms well-equipped? Any special tips?+
Equipped with AC, fridge, microwave, free Wi-Fi, and desk. Sofa beds may be uncomfortable, and occasional HVAC/hot water issues occur.
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