Guest scores & sentiment

From 206 guest reviews · multi-source · as of 2026-07-12

Guests praise spacious clean rooms, friendly staff, rich breakfast, and spa facilities. Main complaints involve overheating due to faulty AC/heating controls, limited dining hours without prior notice, restricted spa access, and minor service details.

Dimension scores · cross-source

Value10.0

Service9.8

Facilities9.8

Cleanliness9.3

Surroundings9.2

Location8.7

＋ PraisedProfessional and friendly staff · High-quality and abundant breakfast · Spacious, clean, and comfortable rooms · Good value for money

－ ComplaintsLimited or closed spa hours · Extra charge for coffee at breakfast · Poor service during events · Outdated facilities or minor issues

KEYSuitable for those seeking comfort and relaxation. Verify spa hours, check room temperature settings, and inquire about dining schedules in advance.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Apartment

2 × Twin bed55 ㎡up to 3

Large apartment with spacious bathroom with shower and bathtub, bedroom, living room. Please note that extra beds are not available in this room type.

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Deluxe Double or Twin Room

2 × Twin bed / 1 × Queen bed28 ㎡up to 3

Please note that 1 child up to 5 years can sleep in the parent's bed free of charge.

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Deluxe Double Room

2 × Single bed28 ㎡up to 1

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.

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Facilities · 63

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorSafety deposit boxFax/photocopyingSoundproof roomsIroning serviceHot tub/JacuzziSaunaMassage servicesParkingTerracePrivate check-in/check-outAdult onlySteam roomCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsFace masks for guests availableDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyKey card accessInternet accessJapanese gardenFitness facilities (surcharge)No accessible train station shuttleOffsite parking discounted rates availableReception hallSecured parkingSelf parking (surcharge)Swimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Access to nearby indoor poolAccessible train station shuttleFree wired internetFront desk (limited hours)Health or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughout