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Gem Fitzrovia Hotel

Name: Gem Fitzrovia Hotel
Address: 20-28 Bolsover Street, London, GB

★★★★·8.8/ 10Recommended

·Hotels

📍20-28 Bolsover Street · London ↗

📞+442074677000

Check-in 03:00 PM / out 11:00 AM

Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outFax/photocopyingAll 50 facilities +

Review

Official

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). For lunch or dinner, stop by XX-XXVIII Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee. Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in London? This hotel has 139 square feet (13 square meters) of space consisting of conference space and 3 meeting rooms. Make yourself at home in one of the 86 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Guest scores & sentiment

From 387 guest reviews · multi-source · as of 2026-07-07

Guests praise the prime location, friendly staff, cleanliness, and excellent breakfast. Common complaints include small room sizes, dated decor, overheating rooms due to AC issues, and occasional confusion over breakfast charges.

Dimension scores · cross-source

Location9.0

Cleanliness8.8

Surroundings8.2

Service8.1

Value8.0

Facilities8.0

＋ PraisedExcellent location · High cleanliness · Friendly staff · Varied breakfast options

－ ComplaintsSmall room size · Firm beds or hot rooms · Dated facilities · Unclear breakfast pricing

KEYSuitable for travelers prioritizing location and service. Verify AC functionality in summer and check room size/breakfast details before booking.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋

Located in central London's West End, it is a short walk from Oxford Street and Regent’s Park. With a location score of 9.0, it is highly convenient for exploring the city.

diningIs breakfast included? How is the quality?＋

Breakfast is praised for being delicious and abundant. However, some guests noted disputes over fees, so please confirm inclusion when booking.

serviceHow is the staff service?＋

With a service score of 8.1, guests consistently praise the staff for being friendly, professional, and efficient.

roomHow are the room size and facilities?＋

Rooms offer free WiFi and digital TVs. However, some are small, dated, or lack fridges, with occasional odor or noise issues.

familyIs this hotel suitable for families with children?＋

Children are allowed, and supervised activities are offered. Families appreciate the service and breakfast, but sofa beds may be uncomfortable.

businessIs it convenient for business travelers?＋

Ideal for business due to its central location and efficient service. However, some guests found beds too firm or facilities in the lobby dated.

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Room types · 9

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Triple Room

2 × Twin bed / 1 × Sofa bed20 ㎡up to 3

2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed215 sq feet Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with cable channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryerPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingNeed to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Comfort Triple Room

2 × Twin bed / 1 × Sofa bed18 ㎡up to 3

This triple room features cable TV, an electric kettle and a folding bed. Please note maximum occupancy of this room is 3, including children and infants.

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Executive Double Room

1 × Double bed18 ㎡up to 3

1 Double Bed194 sq feet Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with cable channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryerPractical - Safe, free newspaper, and laptop workspace; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingNeed to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Executive Room

1 × Queen bed18 ㎡up to 2

Executive rooms offer the same amenities as Superior rooms, as well as some added features in selected rooms.

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Executive Twin Room

2 × Twin bed18 ㎡up to 2

This executive twin room features cable TV, an electric kettle and 2 single beds. Please note maximum occupancy of this room is 2, including children and infants.

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Standard Single Room

1 × Twin bed15 ㎡up to 1

This air-conditioned single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

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Superior Double Room

1 × Queen bed15 ㎡up to 2

In-room features include LCD flat-screen TVs with digital radio and satellite channels. Private bathrooms are finished in luxury marble and granite, and stocked with complimentary Ajala Spa toiletries.

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Superior Single Room

1 × Twin bed15 ㎡up to 1

1 Twin Bed161 sq feet Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with cable channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryerPractical - Safe, free newspaper, and laptop workspaceComfort - Air conditioning, daily housekeeping, and heatingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Superior Twin Room

2 × Twin bed15 ㎡up to 2

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Nearby & map

DiningSights

Kitchen Table

Modern Cuisine, Creative · ★★ Michelin

££££

There are a lot of courses on James Knappett's creative surprise menu, but you'll be glad of it once you've tried such superb cooking. You’ll start in the lounge with drinks and accomplished canapés that set the tone for the evening, before being guided to your seat at the beautiful kitchen counter – where you can watch the chefs finish dishes close-up. Outstanding British produce is at the heart of the experience, with the seafood often proving a highlight, whether it's soft and smoky eel or fresh squid enhanced by a creamy lobster sauce.

454m

Portland

Modern Cuisine · ★ Michelin

£££

The cooking at Portland respects the principles of sourcing and seasonality; in fact, the menu is often reprinted after lunch as ingredients are used up and replaced by different ones. The kitchen believes in doing as little as possible to the raw ingredients to allow their natural flavours to come through, and dishes are never over-crowded, with every component there to enhance another – like bone marrow sauce used to add depth and richness to a venison Wellington. The pared-down look of the room matches the understated food.

214m

Sketch, The Lecture Room and Library

Modern French · ★★★ Michelin

££££

There’s a sense of theatre to every element of Mourad Mazouz and Pierre Gagnaire’s 18th-century house of fun. As you climb the stairs up to The Lecture Room and Library, the anticipation grows, then stepping into the gloriously colourful and lavishly decorated room both inspires and excites – there really is no restaurant in London quite like this. The multi-dish cooking is also unique in the city, where perfectly seared Cornish wild turbot comes with clams and mango, along with a mosaic of its skirt; and succulent roasted leg of Welsh lamb is accompanied by sweetbreads and kidney, with its fi

1.0km

64 Goodge Street

French · ★ Michelin

£££

Sister restaurant to Portland and Clipstone, this small bistro deluxe delivers intimate, relaxed surroundings in which to enjoy a menu based around classical French cooking. British Racing Green walls blend with simple polished wood, candle-lit tables and wicker chairs, while the semi-open kitchen brings a livelier atmosphere to one end of the room. Fine ingredients are used to excellent effect in bold, gutsy combinations that deliver simply delicious results; ensure you save room to finish with the greengage Tatin or the textbook Paris-Brest. Wine connoisseurs should look out for the 'Cellar

501m

Chishuru

African · ★ Michelin

££££

Adejoké Bakare’s West African restaurant continues to go from strength to strength in this warm, bright Fitzrovia spot which comes with a real neighbourhood feel. Her delicious, satisfying and full-flavoured dishes showcase cleverly judged spicing and expertly made sauces that enhance the superb ingredients without masking their natural flavours – such as a take on banga fish stew where top-notch turbot is complemented by the depth and power of a palm nut cream and green crab sauce. It's all accompanied by friendly service and a fun atmosphere.

586m

Pied à Terre

Creative · ★ Michelin

££££

Over the decades, few parts of London have seen more restaurants come and go than Charlotte Street, but one constant over that period has been David Moore’s Pied à Terre. Reinventions have kept things fresh over time, be that a new colour scheme or the embracing of plant-based cooking with a serious vegan offering. The classically based dishes are seasonal and colourful, showing off top-notch ingredients in harmonious combinations, such as Welsh lamb with basil, anchovy, girolles and a top-drawer red wine reduction with red currants.

591m

Akoko

African, Creative · ★ Michelin

££££

“We aim to prove that West African cuisine deserves its place in fine dining by highlighting its unique flavours and culinary traditions on its own terms,” says founder Aji Akokomi. With the help of some talented chefs, he is achieving that goal and then some. The kitchen adds a creative spin to recipes from across the region – be it Ghanaian abunuabunu, Senegalese yassa or Nigerian jollof rice – whilst retaining their original flavours and showcasing prime ingredients of superb quality in total harmony. Ask for a spot at the kitchen counter for a ringside seat.

595m

The Ninth

Mediterranean Cuisine · ★ Michelin

£££

Jun Tanaka’s restaurant may be centrally located on Charlotte Street, with its plethora of dining options, but this feels very much like a neighbourhood spot. Two floors of closely set tables and a relaxed, informal atmosphere help to create the feel of a lively bistro de-luxe. The menu is designed for sharing, although it can easily be enjoyed solo too. There's a discernible Mediterranean influence to the cooking, with the likes of sea bream carpaccio and wild garlic risotto on the menu.

624m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Gem Fitzrovia Hotel

Guest scores & sentiment

Room types · 9

Triple Room

Comfort Triple Room

Executive Double Room

Executive Room

Executive Twin Room

Standard Single Room

Superior Double Room

Superior Single Room

Superior Twin Room

Facilities · 50

Nearby & map