Name: Riad Basma Fes - Brand New Bathrooms & AC
Address: 18 DERB ZAOUIA FANDK LIHOUDI FES MEDINA, Fès, MA

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Guest scores & sentiment

From 77 guest reviews · multi-source · as of 2026-07-22

Guests consistently praise the prime Medina location, convenient access to sights, and exceptionally friendly, helpful staff. The rooftop terrace and breakfast also receive positive mentions. However, significant complaints highlight aging facilities and maintenance issues, including lack of hot water, broken AC, poor soundproofing, and inconsistent cleanliness. Experiences vary greatly depending on the specific room assigned.

Dimension scores · cross-source

Wi-Fi9.0

Service8.4

Location8.1

Value8.0

Cleanliness7.3

Rooms7.1

Facilities7.1

Surroundings7.0

＋ PraisedFriendly and attentive staff · Convenient location near Medina · Hearty terrace breakfast · Pleasant terrace views

－ ComplaintsFacility issues (AC/hot water) · Average soundproofing/Noisy · Compact rooms or dated hardware · Hygiene details need improvement

KEYBest for budget travelers prioritizing location and local hospitality. Verify room condition beforehand; avoid if you require reliable hot water, AC, or strict hygiene standards.

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Room types · 7

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Comfort Quadruple Room

2 × Double bed55 ㎡up to 4

This quadruple room features a fireplace. The spacious quadruple room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

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Deluxe Family Suite

3 × Twin bed / 1 × Double bed55 ㎡up to 5

The fireplace is the standout feature of this family room. The spacious family room offers air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The unit has 4 beds.

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Family Room with Private Bathroom

3 × Twin bed / 1 × Double bed55 ㎡up to 5

This family room's standout feature is the fireplace. The spacious family room offers air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. Guests can enjoy a terrace and a patio. The unit offers 4 beds.

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Superior Double or Twin Room with Terrace

2 × Twin bed45 ㎡up to 2

This twin/double room's standout feature is the fireplace. The spacious twin/double room offers air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. Guests can enjoy a terrace and a patio. The unit has 2 beds.

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Superior Double or Twin Room with Terrace

2 × Twin bed45 ㎡up to 2

The fireplace is a top feature of this twin/double room. The spacious twin/double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

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Double Room with Private Bathroom

1 × Double bed35 ㎡up to 2

Guests will have a special experience as this double room provides a fireplace. The spacious double room offers air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. Guests can enjoy a terrace and a patio. The unit offers 1 bed.

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Small Double Room

1 × Double bed28 ㎡up to 2

Guests will have a special experience as the double room features a fireplace. The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

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Facilities · 70

All facilities & services listed by the hotel (aggregated across sources).

Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningFamily roomsExpress check-in/check-outSafety deposit boxIroning serviceCar hireMassage servicesPacked lunchesParkingTerraceCurrency exchangePrivate check-in/check-outShuttle service (additional charge)Concierge servicePublic transport ticketsFruitsCoffee Shop on siteHammamStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredThermometers for guests provided by propertyCooking classAerobicsInternet accessFishing nearbyExpress check-inNo accessible shuttleNo accessible train station shuttleCharcoal grillSecured parkingShopping on siteAirport transportation - pickup (surcharge)Airport transportation - drop-off (surcharge)Vegetarian menu options availableAccessible train station shuttleAccessible shuttleFree wired internetFront desk (limited hours)Guest education on local ecosystems and cultureHealth or beauty spa nearbyHorse riding nearbyNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout

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Nearby & map

Sights

1

Andalusian Mosque

place_of_worship

Mosque in Fez, Morocco

663m

2

Al-Diwan Mosque

place_of_worship

Mosque in Fez, Morocco

175m

3

Bab Al-Kissa Mosque

place_of_worship

Mosque in Fez, Morocco

241m

4

Al-Qarawiyyin Mosque

place_of_worship

Mosque in Fez, Morocco

239m

5

Bab Bou Jeloud

historic

Moroccan cultural heritage site

1.1km

6

Al-Wad School Mosque

place_of_worship

mosque in Fez, Morocco

642m

7

Funduq al-Najjariyyin

museum

Moroccan cultural heritage site

320m

8

Marinid Tombs

monument

Moroccan cultural heritage site

584m

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.