Guest scores & sentiment

From 274 guest reviews · multi-source · as of 2026-07-11

Guests praise the location, views, spacious rustic rooms, and friendly staff. However, complaints highlight aging infrastructure, maintenance issues, mediocre breakfast quality, and inconsistent service, reflecting a polarized experience.

Dimension scores · cross-source

Location9.2

Wi-Fi8.5

Rooms8.4

Facilities8.3

Service7.8

Cleanliness7.8

Value7.1

＋ PraisedExcellent location and views · Friendly staff · Great kids' facilities · Clean and renovated

－ ComplaintsRestaurant service issues · Room amenities lacking/outdated · Poor SPA/pool maintenance · Uncomfortable beds

KEYSuitable for those valuing views and space. Expect aging facilities and average dining; avoid peak seasons for better service.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Studio

2 × Twin bed / 1 × Queen bed30 ㎡up to 4

This air-conditioned studio features 2 separate bedrooms, a bathroom with shower, and a balcony with views the mountainous landscape. Facilities include cable TV and free WiFi. A mini-bar is available on request. Please note that extra beds are not available in this room type.

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Double Room

2 × Twin bed / 1 × Queen bed25 ㎡up to 2

This room features a bathroom with shower and a balcony with views of the city and the mountainous landscape. Amenities include cable TV and free WiFi. A mini-bar is available on request. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Extra Bed Rates).

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Triple Room

3 × Twin bed25 ㎡up to 3

Featuring free WiFi, a TV with cable channels and a mini-bar. The private bathroom comes with a shower and a hairdryer. The balcony opens to city views.

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Facilities · 67

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceMassage servicesPacked lunchesParkingPets allowedTerraceTable tennisSki storageChapel/shrineShared lounge/TV areaBoard games/puzzlesShuttle service (additional charge)FruitsStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomScreens / Barriers between staff and guests for safetyInternet accessNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availablePlayground on siteReception hallBilliards or pool tableSecured parkingSelf parking (surcharge)Bicycle-friendly propertySki lessons on siteSki storageSnow sports gearATM/bankingAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Accessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)GamesHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughoutWheelchair accessible