Search cities, hotels, brands…
1 / 24

Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG

★★·8.3/ 10Recommended
IIHG Hotels & Resorts·IHG One Rewards·Hotels
2003-10-20 opened· 96 rooms· Check-in 03:00 PM / out 11:00 AM
Express check-outFireplace in lobbyFitness facilitiesFree breakfast24-hour front deskLuggage storageAll 43 facilities +
Review
Official

We are located near many Wedding and Sports Venues in Midlothian, Va.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 100 guest reviews · multi-source · as of 2026-07-19

Guests praise the exceptional staff service, spacious clean rooms, and extensive breakfast. Common complaints involve dated facilities, difficult location signage, occasional elevator issues, and isolated reports of odors or cleanliness lapses.

Dimension scores · cross-source

Service8.8
Location8.8
Cleanliness8.6
Value8.0
Facilities7.2
PraisedFriendly and professional staff · Free and varied breakfast · Convenient location · Spacious and comfortable rooms
ComplaintsOutdated facilities · Inconsistent cleanliness · Noise disturbances · Elevator issues

KEYIdeal for those valuing service and proximity to events. Verify navigation routes beforehand; sensitive to facility age should consider alternatives.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?
Located in Brandermill near attractions like Uptown Alley, it scores 8.8 for location. Guests find it convenient for travel and daily needs.
diningWhat is included in breakfast? How do guests rate it?
Complimentary hot buffet breakfast is provided. It scores 8.0 on value and is highly praised by guests for being extensive and delicious.
serviceHow is the level of service?
Service scores 8.8. Guests consistently praise the staff for being enthusiastic, professional, and friendly, which is a key highlight of their stay.
roomWhat are the room conditions? Any pros or cons?
Rooms are generally spacious, clean, and comfortable. However, some guests note dated facilities, occasional odors, or maintenance issues like elevator faults.
facilityWhat fitness and business facilities are available?
Features a 24-hour fitness center, business center, and meeting spaces. Facility score is 7.2; while slightly dated, they meet basic business and fitness needs.
memberWhat official perks do IHG One Rewards members get?
Diamond members get bonus points, free breakfast, welcome amenities, and possible upgrades/late checkout. Gold/Silver/Platinum get bonus points and possible late checkout. Subject to official policy.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →