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Hotel Ciros

★★★★·9.3/ 10Excellent
·Hotels
Check-in 03:00 PM / out 01:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Family roomsLuggage storageSafety deposit boxFax/photocopyingAll 58 facilities +
Review
Official

The hotel is situated in the city of Pachuca in Hidalgo in an excellent location on the historical centre's main plaza by the monumental clock. There are major banks in the area, which is surrounded by hills and mountains. Guests can explore the magical villages or visit the various nature reserves found around the city. The Mining Museum is a 10-minute walk and the Museum of Photography is 20 minutes on foot. Mexico City is an hour's drive from the hotel. The family-friendly city hotel is ideal for business travellers and holidaymakers who want to get to know the sites of the city. Guests can enjoy fantastic views of the monumental clock, and the historical hotel features tasteful décor and excellent facilities and services, including lift access, parking, a lounge for events and wireless Internet access. Further facilities at the 25-room business hotel include a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom, room service and a laundry service (fees apply). The hotel offers cosy rooms with a fantastic view of the monumental clock, and special amenities to make guests' stay more convenient and comfortable. All rooms have wireless Internet access, an en suite bathroom with shower, hairdryer and bathroom amenities, cable TV, a safe, desk, direct dial telephone with wake-up service, and a fire alarm system. A double bed and a private balcony or terrace also feature as standard. A continental breakfast buffet is served each morning, and set menu and à la carte options are available for lunch and dinner.

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Guest scores & sentiment

From 327 guest reviews · multi-source · as of 2026-07-09

Guests praise the central location, views, and friendly staff. Rooms are generally clean. Main complaints include breakfast served at a separate hotel, poor soundproofing, firm mattresses, and limited parking.

Dimension scores · cross-source

Location9.9
Cleanliness9.0
Surroundings9.0
Value8.9
Facilities8.9
Service8.6
PraisedExcellent central location · Friendly and attentive staff · Spacious and clean rooms · Good breakfast quality
ComplaintsPoor soundproofing · Small parking area · Firm mattresses · Dirty carpets or aging facilities

KEYSuitable for location-focused travelers. Light sleepers should beware of noise; expect off-site breakfast.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and surrounding transportation convenient?
Yes, with a location score of 9.9, it is next to Plaza de Independencia with great views and walking distance to dining.
diningWhere is breakfast served and what are the facilities like?
Breakfast is at sister hotel Hotel Emily but rated good. The main hotel offers room service and fruits.
familyIs this hotel suitable for families with children?
Yes, it allows children and has family rooms/kid meals. However, note that soundproofing is poor, so street noise may be an issue.
businessHow is the experience for business travelers working here?
Great location and clean rooms. However, some business guests report unstable Wi-Fi and occasional elevator issues affecting work.
coupleWhat are the pros and cons for couples staying here?
Pros: excellent central location, high cleanliness, and friendly service. Cons: some rooms have aging facilities/odors, and breakfast is off-site.
roomHow are the room facilities and comfort?
Rooms have fans, safes, and cable TV; suites have balconies. However, mattresses are often too firm, and some lack AC.
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