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Real Suites

★★★·7.3/ 10Good
·Hotels
📍27th Lacson Street · Bacolod ↗
24-hour front deskGardenLuggage storageTerraceFree WiFiConcierge serviceAll 14 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests highly praise Alessandro's attentive service, clean and well-equipped apartments, sea views, and resort amenities. Main complaints involve noise from neighbors, minor maintenance issues like elevator/A/C failures, and missing kitchen items.

Dimension scores · cross-source

Location9.3
Wi-Fi9.2
Rooms9.2
Cleanliness9.2
Value9.1
Service9.1
Facilities9.1
＋ PraisedHost Alessandro provides responsive and cordial service · Apartments are clean, comfortable, and well-equipped · Secure complex with convenient beach and leisure access · Attractive sea views and family-friendly atmosphere
－ ComplaintsOccasional power outages, elevator failures, and appliance issues · Noise from neighboring guests and poor pool rule compliance · Insufficient front-desk staffing and low shuttle frequency · Rough sea conditions unsuitable for swimming and steep slopes

KEYSuitable for families seeking convenience. Noise-sensitive guests should be cautious; verify elevator functionality for elderly/kids due to occasional outages.

FAQ · grounded in hotel data & reviews

locationIs the location and transportation of Real Suites convenient?＋
The hotel scores 9.3 for location, praised for being secure and well-placed. However, guests note the steep terrain makes parking difficult, so plan transport accordingly.
serviceHow is the service quality? Is there any staff member recommended?＋
Service scores 9.1. Guests highly praise butler Alessandro for his attentive and excellent service. The front desk offers concierge and tour assistance, contributing to high satisfaction.
roomWhat are the room facilities and comfort level like?＋
Rooms score 9.2, featuring AC, flat-screen TVs, and rainfall showers. Apartments are clean and comfortable, though some guests noted missing bedding and occasional A/C instability.
diningDoes the hotel offer breakfast? Is there an extra charge?＋
Cooked-to-order breakfast is available for a surcharge. While apartment facilities are well-regarded, some guests noted missing kitchen items, so verify or bring essentials if cooking.
facilityWhat leisure and fitness facilities does the hotel have?＋
Facilities score 9.1. Guests can enjoy onsite massages, a bar/lounge, terrace, and garden views. The resort also offers rich leisure resources like pools, beaches, and clubs.
policyWhat are the check-in and check-out times? Are pets or children allowed?＋
Check-in is at 14:00 and check-out at 12:00. According to policy, children and pets are not allowed. Please arrange accordingly.
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