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The Pollard Hotel

★★★·9.2/ 10Excellent
·Hotels
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorFacilities for disabled guestsAll 34 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praise the historic charm, central location, and friendly staff, especially the breakfast. Main drawbacks include small rooms, occasional AC noise, and limited pillow options.

Dimension scores · cross-source

Wi-Fi10.0
Location9.9
Rooms9.6
Service9.5
Cleanliness9.5
Facilities9.3
Surroundings9.2
Value8.7
+ PraisedPrime downtown location with walkable shops and dining · Friendly, attentive, and responsive staff · Beautifully restored historic building with vintage charm · Clean, comfortable rooms with modern amenities
- ComplaintsCompact rooms and bathrooms, tight for two guests · Occasional feedback on higher pricing · Restaurant or bar sometimes closed or not serving dinner · Limited parking or nearby street repairs

KEYIdeal for history lovers and walkers. Couples may find rooms small; check AC noise if sensitive.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?+
Located in the heart of Red Lodge with a 9.9/10 location score, guests praise its central position and walkability.
diningWhat are the breakfast and dining options like?+
Guests highly rate the delicious breakfast with homemade items. The restaurant also offers vegetarian options and kid meals.
coupleIs this hotel suitable for couples?+
Highly rated by 57 couples for historic charm and service, though some note the rooms and bathrooms are quite small.
roomWhat are the room facilities and service quality like?+
Rooms feature AC, TV, and free wired internet with a 9.5 cleanliness score. However, some guests report AC noise and limited pillow options.
serviceWhat are the front desk service hours?+
Front desk has limited hours, not 24/7. Despite a 9.5 service score and friendly staff, check opening times before arrival.
facilityWhat fitness and leisure facilities are available?+
Facilities include a fitness center (surcharge), sauna, squash court, and bar. Overall facility score is 9.3/10.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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