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Courtyard by Marriott New York Manhattan Upper East Side

★★★·8.4/ 10Recommended
CCourtyard by Marriott·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 54 facilities +
Review
Official

Courtyard by Marriott New York Manhattan/Upper East Side offers top-notch services and amenities, ensuring guests experience utmost comfort. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out and safety deposit boxes. At the hotel, utilize the on-site laundromat and dry cleaning service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Courtyard by Marriott New York Manhattan/Upper East Side, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms at the hotel, instant tea is available for those moments when it seems necessary.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 421 guest reviews · multi-source · as of 2026-07-06

Guests praise exceptional staff service and the quiet, safe Upper East Side location with good dining. Complaints focus on missing breakfast/lounge, inconsistent Wi-Fi, AC failures, and high parking fees.

Dimension scores · cross-source

Cleanliness8.2
Surroundings8.2
Service8.0
Value8.0
Location8.0
Facilities7.6
+ PraisedExcellent staff service · Prime location · Clean and comfortable rooms · Abundant dining options nearby
- ComplaintsOutdated facilities/poor maintenance · Noisy or broken AC · No breakfast service · Wi-Fi connectivity issues

KEYSuitable for those valuing service and quietness. Note: no breakfast, aging facilities, and high parking costs.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?+
Located in the quiet, safe Upper East Side, it's a short walk from the Guggenheim Museum and Central Park. Public transport provides easy access to Times Square and Yankee Stadium, with abundant dining options nearby.
diningDoes the hotel offer breakfast? Is there an executive lounge?+
The hotel does not serve breakfast nor has an executive lounge, which is a common complaint. However, room service is available, and there are many restaurants in the surrounding area.
serviceHow is the front desk service?+
Front desk service is highly praised, especially staff like Willie Howard for their enthusiasm and professionalism. The overall service dimension score is 8.0.
roomWhat are the room facilities like? Any cautions?+
Rooms feature free Wi-Fi, flat-screen TVs, coffee makers, and desks. However, some guests report unstable Wi-Fi, AC failures, noise, or worn facilities, so inspect upon arrival.
facilityIs there a gym? Is parking convenient?+
A fitness center is available for a surcharge. Parking is available but noted as expensive by guests; consider public transport or check fees in advance.
familyIs this hotel suitable for families with children?+
Children are allowed, and family rooms are available. While the location is safe and quiet, some families note the lack of breakfast service, luggage assistance, and potentially small room spaces.
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