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Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

★★★·8.8/ 10Recommended
IIHG Hotels & Resorts·IHG One Rewards·Hotels
2007-12-27 opened· 503 rooms· Check-in 03:00 PM / out 12:00 PM
Express check-outMeeting roomsFitness facilitiesLong-term parking (surcharge)24-hour front deskGardenAll 42 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi offerings at the hotel enhance the ease of discovering Chicago (IL). Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours. Traveling with minimal baggage is achievable at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and a coffee or tea maker at your disposal. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 298 guest reviews · multi-source · as of 2026-07-10

Guests praise friendly staff, spacious clean rooms, and convenient location near the airport. Common complaints include dated facilities, inconsistent shuttle service, and occasional poor service or cleaning lapses.

Dimension scores · cross-source

Surroundings9.0
Cleanliness8.6
Facilities8.4
Location8.4
Service8.0
Value7.8
+ PraisedFriendly and professional staff · Excellent location near airport/convention center · Clean and comfortable rooms · Good soundproofing
- ComplaintsDated facilities needing renovation · Long shuttle wait times · Paid parking · Poor soundproofing in some rooms

KEYSuitable for business travelers and transit guests. Verify shuttle schedules; manage expectations regarding facility age.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? Is it near the airport or convention center?+
The location is highly rated (8.4/10) and very convenient, situated right next to O'Hare Airport and the convention center, making it ideal for business travelers.
businessIs this hotel suitable for business trips? How are the meeting facilities?+
It is excellent for business, featuring over 55,000 sq ft of event space and 25 meeting rooms. It is highly rated by business guests for its professional service and proximity to the convention center.
diningDoes the hotel offer breakfast? Is there an extra charge?+
Breakfast is available for an additional fee. However, IHG Diamond members and above receive complimentary breakfast as an official perk. Other guests should note this is a paid service.
roomAre the rooms spacious? Are the beds comfortable?+
Guests frequently praise the spacious, clean rooms and comfortable beds. The cleanliness dimension scores 8.6/10, and the environment scores 9.0/10, indicating a high-quality stay despite some dated facilities.
serviceHow is the staff attitude?+
Staff service is generally warm and professional, scoring 8.0/10. Many guests specifically praised front desk employees like Kari and Vito, though occasional negative experiences were noted.
memberWhat are the official perks for IHG members?+
Diamond members officially receive bonus points, free breakfast, welcome amenities, and possible early check-in/late checkout. Gold, Silver, and Platinum members also get bonus points and possible late checkout.
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