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Apple House

8.4/ 10Recommended
·Hotels
📍No. 73, Guofu 3rd Street · Hualien City ↗
Air conditioningFamily roomsLuggage storageExpress check-in/check-outCar hirePets allowedAll 31 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the warm staff, beautiful environment, and excellent breakfast. Common complaints include poor soundproofing, dampness/mold in rooms, slow maintenance, service errors like hard food or misleading pool info, and missing amenities like toothbrushes or robe hooks.

Dimension scores · cross-source

Service9.7
Facilities9.5
Cleanliness9.5
Rooms9.4
Wi-Fi8.9
Value8.6
Location8.4
＋ PraisedAttentive and warm staff · Excellent and varied breakfast · Beautiful and clean grounds · Modern and comfortable facilities
－ ComplaintsPoor ventilation and soundproofing in some rooms · Occasional cleaning lapses · Occasional miscommunication on amenities · Limited basic toiletries

KEYSuitable for families/couples valuing service and ambiance. Noise-sensitive guests should be cautious. Confirm pool heating and bring toiletries.

FAQ · grounded in hotel data & reviews

locationIs Apple House conveniently located? What attractions are nearby?＋
Located near Tzu Chi Cultural Park and Hualien Cultural Creative Industries Park, it is a great base for exploring Hualien's cultural scene, though slightly away from the city center.
diningHow is the breakfast at the hotel?＋
Breakfast quality is highly praised by guests. However, some reviews note issues with dinner service like hard food or slow service, so manage expectations accordingly.
familyDoes this hotel allow pets and children?＋
Yes, the hotel allows pets and welcomes children. Family rooms are available in the facilities list, making it suitable for families with kids or pets.
businessIs it convenient for business travelers to work here? How is the internet?＋
The hotel offers free WiFi and wired internet with good ratings. Shared lounges and a tour desk are available, but front desk hours are limited, so confirm needs in advance.
coupleAre there special experiences for couples staying here?＋
Couples make up the largest segment (48 guests), praising service, environment, and breakfast. Some suites feature spa baths, but privacy varies by room type, so verify details when booking.
roomHow is the soundproofing and hygiene of the rooms?＋
Room score is 9.4, but main complaints involve poor soundproofing and dampness/mold. While rooms are disinfected between stays, some guests noted missing basics like toiletries or robe hooks.
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