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The Crossroads Hotel and Suites Irving

Name: The Crossroads Hotel and Suites Irving
Address: 3135 East John Carpenter Freeway, Irving, US

★★·7.0/ 10Good

·Motels

📍3135 East John Carpenter Freeway · Irving ↗

Offsite parking discounted rates availableAir conditioningFamily roomsFax/photocopyingFacilities for disabled guestsHot tub/JacuzziAll 29 facilities +

Review

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praise friendly staff, convenient location, and amenities like hot water and jacuzzis. Major complaints focus on severe cockroach infestations, stained linens, poor cleanliness, and broken facilities.

Dimension scores · cross-source

Service6.9

Wi-Fi6.5

Location6.2

Value6.0

Rooms5.6

Cleanliness5.4

Facilities5.2

Surroundings5.2

＋ PraisedFriendly staff · Convenient location · Good water pressure · Good value

－ ComplaintsCockroach infestation · Poor cleanliness · Outdated/damaged facilities · Stained bedding

KEYSuitable for those valuing service and location. Hygiene-sensitive guests should inspect rooms carefully for pests and cleanliness before staying.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋

Located near Dallas World Trade Center and 6km from Love Field Airport, it offers convenient access with a location score of 6.2.

pros_consWhat are the main pros and cons of this hotel?＋

Pros: Friendly staff, spacious rooms, good hot water. Cons: Severe cockroach infestation, stained linens, and outdated facilities.

cleanlinessHow is the hygiene and cleaning service?＋

Cleanliness score is low (5.4/10). Despite professional cleaning protocols, many reviews report severe cockroach issues and stained linens.

serviceHow is the front desk service attitude and professionalism?＋

Service score is 6.9/10. Staff are praised for being friendly and helpful, offering multilingual support, though front desk hours are limited.

roomWhat are the room facilities and living experience like?＋

Rooms are spacious with good hot water pressure, but facility scores are low (5.2/10) due to outdated or broken amenities and odors.

familyIs this hotel suitable for families?＋

Children are allowed and family rooms are available. However, reviews are polarized due to significant hygiene complaints like cockroaches, which may concern families.

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DiningSights

Mamani

French Contemporary · ★ Michelin

$$$$

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10.0km

nonna

Italian · Bib

$$$

You could drive right past this place set within a collection of small businesses off a main highway in Highland Park but keep an eye out for the blind-covered windows emblazoned with "nonna" to avoid missing out. Inside, it's the picture of casual chic down to the last piece of modern art displayed on the exposed brick walls. As for the menu, it's dictated by the seasons and what's available, though the white clam pie from the wood-fired oven and the Maine lobster ravioli are always available (and good thing, too). Pasta is plentiful, with up to 10 different choices on offer, including spaghe

8.1km

El Carlos Elegante

Mexican, Contemporary

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Don’t be fooled by the nondescript exterior. Inside, this lively spot opens into a warm, rustic dining room with a wood-fired grill at its center. Begin with a drink in the lounge or grab a seat at the horseshoe counter to watch the action. The menu moves from small “one hitter” bites like crab cakes and garbanzo sopes to larger, shareable plates. Grilled meats are the focus, including pork al pastor served with house-made masa for building tacos at the table. Charred okra and shishitos are a strong side, and Mexican chocolate pot de crème closes the meal on a rich note. A deep tequila and mez

9.1km

Sachet

Mediterranean Cuisine

There’s something about this corner restaurant that makes it look so inviting—and sure enough, the moment you step inside you feel enveloped in the warm embrace of the bright, southern European sun. That’s not just down to the light, open feel of the large room, but also because of the charming service team. This may be the baby sister of Gemma restaurant, but the menu here looks to the wider Mediterranean for its influences, stretching from Morocco to Syria and round to Italy, France, and Spain. Dishes like octopus with freekeh and lamb with gigante beans are as colorful and appealing as they

9.3km

Barsotti's

Italian

Set at a busy junction in the Oak Lawn neighborhood, this popular restaurant is named after the owner's great-grandfather. The contemporary trattoria's bright and bold design is eye-catching, with black-and-white floors and a curved bar with counter seating for taking in views of the open kitchen.Simple and straightforward is the name of the game here, where the emphasis is on terrific homemade pasta dishes. Linguini with shrimp scampi, lasagna Bolognese, or the ever-comforting spaghetti with meatballs are just a few of their hits. Add a selection from the all-Italian wine list to complete the

9.4km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

The Crossroads Hotel and Suites Irving

Guest scores & sentiment

Room types · 5

King Suite

King Suite with Whirlpool

Queen Suite

King Room

Queen Room with Two Queen Beds

Facilities · 29

Nearby & map