Casa La Joya Bacalar
Guest scores & sentiment
From 75 guest reviews · multi-source · as of 2026-07-21
Guests consistently praise the lagoon-front location, private dock, free kayaks, and friendly staff. However, many report poor room cleanliness, aging facilities, extremely small bathrooms, and a remote location with unclear signage and rough access roads. Several note that photos overstate the actual condition, leading to mixed value perception.
Dimension scores · cross-source
KEYBest for self-driven travelers seeking lagoon views and quiet. Those prioritizing cleanliness, room size, or updated facilities should manage expectations and verify room photos before booking.
Room types · 2
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
Deluxe Quadruple Room
<p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p>Overlooking the lagoon</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 40-inch Smart TV with cable channels, Netflix, tablet computer</p><p><b>Food & Drink</b> - Mini-fridge and microwave </p><p><b>Sleep</b> - Select Comfort bed, premium bedding, and a down duvet </p><p><b>Bathroom</b> - Private bathroom, free toiletries, towels, and shampoo</p><p><b>Practical</b> - Safe and iron/ironing board; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available, bed sheets not available</p><p>Non-Smoking</p>
Rates / book on FlyerTrip →
Premium Double Room
<p><strong>1 Double Bed</strong></p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 40-inch Smart TV with cable channels, Netflix, tablet computer</p><p><b>Food & Drink</b> - Mini-fridge and microwave </p><p><b>Sleep</b> - Select Comfort bed, premium bedding, and a down duvet </p><p><b>Bathroom</b> - Private bathroom, shower, and rainfall showerhead</p><p><b>Practical</b> - Safe and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - Bed sheets not available</p><p>Non-Smoking</p>
Rates / book on FlyerTrip →Facilities · 8
All facilities & services listed by the hotel (aggregated across sources).