Name: El Roble Hotel
Address: Avenida 3 entre calles 2 y 4 Colonia Magisterial, Bacalar, MX

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-22

Guests praise the central location, friendly staff, and good value food. However, complaints highlight outdated facilities, small rooms, poor soundproofing, and hygiene issues like odors or mold.

Dimension scores · cross-source

Location8.9

Service8.1

Cleanliness8.1

Rooms8.0

Value7.8

Facilities7.4

Wi-Fi6.9

＋ PraisedFriendly and welcoming staff · Comfortable beds · Good value breakfast · Convenient location/parking

－ ComplaintsOutdated facilities needing renovation · Small rooms · No hot water/heating issues · Value for money concerns

KEYSuitable for pilgrims valuing location/service; avoid if sensitive to age, size, or noise.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Triple Room

1 × Double bed / 1 × Extra-large double bed (Super-king size)26 ㎡up to 4

This air-conditioned triple room is consisted of of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.

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Deluxe King Room

1 × Extra-large double bed (Super-king size)24 ㎡up to 2

This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

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Standard Double Room with Two Double Beds

2 × Double bed22 ㎡up to 3

This air-conditioned twin room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a terrace. The unit has 2 beds.

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Triple Room

1 × Single bed / 2 × Large bed22 ㎡up to 4

This air-conditioned triple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 3 beds.

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King Room

1 × Extra-large double bed (Super-king size)18 ㎡up to 2

This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

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Double Room

1 × Double bed14 ㎡up to 2

This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

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Facilities · 27

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningFamily roomsLuggage storageSafety deposit boxFacilities for disabled guestsParkingTerracePrivate check-in/check-outOutdoor furnitureCoffee Shop on siteHand sanitizer in guest room and key areasFire extinguishersFirst aid kit availableKey accessCCTV outside property24-hour securityInternet accessOffsite parking discounted rates availableSelf parking (surcharge)Bicycle-friendly propertyTelevision in common areasFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsTour desk