Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise spacious rooms, excellent breakfast, and attentive staff. Common complaints include poor soundproofing, weak shower pressure, unstable Wi-Fi, intrusive room checks, parking fees, and maintenance issues like cold pools or drafty windows.

Dimension scores · cross-source

Rooms9.3

Cleanliness9.3

Service9.2

Facilities9.2

Location8.9

Value8.7

Wi-Fi8.6

＋ PraisedExcellent breakfast · Spacious and comfortable rooms · Attentive and friendly staff · Good facilities

－ ComplaintsLarge property requires long walks · Poor soundproofing · Maintenance issues (pools/windows) · Cleaning lapses

KEYIdeal for families/couples seeking comfort and dining. Sensitive to noise should be cautious; check facility maintenance and extra fees.

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Room types · 1

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Double Room (2 Adults + 1 Child)

1 × Large bedup to 2

The double room features air conditioning, a safe deposit box, heating and a flat-screen TV. The unit has 1 bed.

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Facilities · 12

All facilities & services listed by the hotel (aggregated across sources).

Air conditioningHot tub/JacuzziSaunaTerraceInternet accessJapanese gardenSwimming nearbyWater park access (surcharge)Free wired internetNon-smoking roomsRoom serviceNon-smoking throughout

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Nearby & map

Sights

1

Lago Negro

nature

artificial lake in Gramado, Rio Grande do Sul State, Brazil

2.1km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.